Revenue Operations Business Operations Intern

Zendesk • Madison, WI

110d • $25 - $38 • Hybrid

About The Position

We are seeking a creative, engaged, and curious intern to join us this summer and support internal process improvements for scaling the Global Revenue Operations (RevOps) team. This ten-week, full-time position, running from June 8, 2026, to August 7, 2026, offers flexibility to accommodate class schedules and personal commitments. The position is hybrid so you will have the flexibility to work remotely and have the opportunity to come to the office and meet the team. You will have a dedicated Mentor partnering with you to help you grow and develop during your internship. As part of our commitment to innovation, we'll leverage AI and automation to enhance product monetization capabilities. This involves using data-driven insights to optimize pricing strategies, improving operational efficiency, and ensuring seamless workflows to maintain auditability across transactions. The on-site work will provide valuable opportunities for in-person engagement and collaboration, allowing you to closely interact with team members, participate in brainstorming sessions, and get hands-on experience with projects. This face-to-face interaction is crucial for fostering stronger professional relationships, enhancing communication, and creating a supportive environment for creativity and innovation. We believe that in-person collaboration will significantly contribute to your personal and professional growth, ensuring you gain the most from this internship experience.

Requirements

• Actively enrolled in a degree program in Economics, Business, Finance, Accounting, or a related field.
• Strong knowledge of G-Suite and Zoom applications.
• Familiarity or prior experience with Salesforce, Zuora, or another CRM tool is preferred but not mandatory.
• Must be authorized to work in the United States.
• We prefer a qualified individual who resides in Madison, WI, or the immediate vicinity to facilitate better in-office collaboration and engagement.

Responsibilities

• Support the implementation of departmental process improvement and automation initiatives within the RevOps team, including AI-driven optimizations.
• Focus on project-based work to assist in integrating our legacy customers into our core systems from merger and acquisition activities.
• Support and execute User Acceptance Testing within our commerce-to-cash systems.
• Document system workflows and process improvements relating to quoting, billing, and provisioning processes/systems.
• Perform ad hoc analysis, respond to insight requests, and conduct data extractions to resolve critical business issues.
• Develop and maintain various help center articles and enablement materials.
• Assist in key data migrations for new system implementations and departmental initiatives.
• Assist in setting up key billing accounts to streamline future selling models.
• Learn the ins and outs of key systems (Stripe, Zuora, SalesForce, CPQ, Zendesk Support).
• Gain knowledge and experience across different Corporate Services functions (Accounting, Finance, Sales, Legal).

Benefits

• The US hourly base rate range for this position is $25.96-$38.46.
• This position may also be eligible for bonus, benefits, or related incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree