Revenue Operations Associate

Sunbit•Los Angeles, CA

10d•$80,000 - $100,000•Hybrid

About The Position

Sunbit builds financial technology for real life. Our AI-native platform helps more people get to “yes” at the moments that matter with personalized offers, transparent terms, and no added consumer fees. In stores, practices and service centers across the country, Sunbit provides a fast, fair pay-over-time option. For everything else, the Sunbit Credit Card delivers a modern, no-fee credit experience managed in a powerful mobile app. We are guided by people-centered values: Serve Others Before Self, Include Always, Connect Genuinely, Innovate for Good. These values shape how we build, how we support customers and merchants, and how we work with each other. What makes Sunbit different is an AI-native infrastructure that runs through the full customer and merchant journey. Our interconnected AI systems power instant decisioning, streamline fraud checks with human-in-the-loop safeguards, and enable highly personalized offers at scale. The result is a quick, fair, and simple experience for consumers and merchants. We pair this technology with inclusion and transparency. Sunbit delivers industry-leading approval rates — 90%+ in auto service and 85%+ in dental — while maintaining zero consumer fee-based revenue. It is a better way to serve people and merchants, proven at scale. Today, Sunbit is available across a nationwide, in-person merchant network of 30,000+ locations spanning auto service centers, dental and optical practices, veterinary clinics, and other specialty services. We help teams say “yes” more often and help customers move forward with confidence. Why This Role Matters Revenue Operations is the backbone of how Sunbit sells. This role directly impacts rep productivity, leadership decision-making, and partner trust. You won’t be hidden behind dashboards—you’ll be working directly with sales teams and leadership every single week. The Role This is a frontline Revenue Ops role for someone who likes being in the mix. You’ll be the connective tissue between Sales, Partnerships, Demand Gen Marketing, and GTM systems—keeping the engine running, fixing what breaks, and making sure leadership has clean, reliable data to make decisions. If you’re the kind of person who sees chaos and thinks “I can clean this up”, you’ll do well here. This role sits squarely inside the Revenue Operations team and supports both field and inside sales. You’ll be trusted early, expected to move fast, and relied on heavily.

Requirements

2–4 years of experience in Sales Ops, Revenue Ops, Sales Support, Business Ops, or similar
Self-starter mentality: you don’t wait to be told what’s broken
Detail-oriented without losing sight of the bigger picture
Bachelor’s degree required
Someone who genuinely embodies Sunbit’s value of serving others before self
Must be comfortable using AI tools

Nice To Haves

Experience with Salesforce, Outreach.io, Clay, or Nooks

Responsibilities

Triage and respond to sales tickets; escalate product or technical issues when needed
Support reps with GTM tooling questions, and general “how do I…” moments
Maintain and support GTM tech stack (Outreach.io, Nooks.ai, Clay)
Partner with Revenue Ops leadership to improve workflows and remove friction for sales through the implementation of AI native tools
Facilitate onboarding logistics for new hires as it relates to our GTM tech stack
Handle ad-hoc requests that don’t fit neatly into a box
Look for ways to make processes tighter, faster, and less painful for sales

Benefits

Join one of LA’s fastest growing startups (2023), A Most Loved Workplace, #576 on the 2023 Inc 5000 list, and Forbes Fintech 50 (2024), #161 on Deloitte Technology Fast 500 list
Mission driven + empowered + collaborative
Competitive pay and stock options
Unlimited PTO
Health Insurance options including Medical, Dental, Vision, Life, EAP, FSA, & Maternity Leave
Newly added HSA and Pet Insurance
401K Plan with Matching
Cell Phone Stipend
Casual Dress
Open door policy / Open office floor plan
Team based strategic planning + Team owned deliverables