Revenue Operations Analyst

SS&C Technologies•Waltham, MA

18h•Hybrid

About The Position

We are seeking a highly analytical and execution-focused Revenue Operations Analyst to drive predictable, scalable sales capacity and protect revenue performance. This role partners closely with Sales Leadership, Revenue Operations, Finance, and Talent Acquisition to ensure hiring plans translate into measurable revenue outcomes. The Revenue Operations Analyst is responsible for capacity forecasting, vacancy risk modeling, operational process rigor, and reducing open territory days that negatively impact revenue. The ideal candidate is analytical, systems-oriented, and thrives in cross-functional, fast-paced environments where data drives decisions.

Requirements

Bachelor’s degree in Business, Operations, Finance, or related field.
4+ years experience in Revenue Operations, Sales Operations, or Workforce Planning.
Strong analytical and financial modeling skills.
Experience working with revenue forecasts, headcount models, or capacity planning.
Advanced Excel skills and comfort working with large datasets.
Strong communication and stakeholder management skills.
Systems-thinking mindset with strong attention to detail.

Nice To Haves

Experience partnering with Sales Leadership and Finance.
Familiarity with CRM systems (Salesforce) and reporting tools.
Experience in a fast-paced, growth-oriented sales organization.

Responsibilities

Revenue Capacity Planning & Forecasting
Own sales capacity forecasting models in partnership with Sales and Finance.
Model revenue impact of open territories, delayed hires, and ramp timelines.
Quantify revenue risk or revenue preserved through timely seat fills.
Partner with Sales Leadership to align headcount plans with revenue targets.
Track ramp performance and time-to-productivity metrics to improve forecast accuracy.
Territory Health & Vacancy Management
Monitor open territory days and identify revenue exposure.
Develop frameworks to reduce time-to-productivity and territory disruption.
Surface early risk indicators tied to attrition, hiring delays, or execution gaps.
Recommend operational adjustments to protect pipeline and bookings.
Operational Excellence & Process Optimization
Build and manage structured workflows that improve predictability of capacity delivery.
Define and enforce clear accountability across Sales, Talent Acquisition, and Finance.
Identify bottlenecks and inefficiencies impacting hiring velocity or revenue readiness.
Drive continuous improvement initiatives to increase operational efficiency.
Data, Reporting & Executive Insights
Develop dashboards tracking open seat days, capacity coverage ratios, ramp progression, revenue at risk / revenue preserved, headcount forecast accuracy vs. actual delivery
Provide leadership with actionable insights to improve capacity planning decisions.
Deliver scenario modeling to inform workforce strategy.
Cross-Functional Alignment
Serve as the operational bridge between Sales Leadership, Revenue Operations, Talent Acquisition, HR, and Finance.
Align stakeholders around timelines, expectations, and measurable outcomes.
Drive best practice sharing across teams to improve predictability and performance.