Flight Schedule Pro-posted 20 days ago
$90,000 - $120,000/Yr
Full-time • Mid Level
Overland Park, KS
11-50 employees

Flight Schedule Pro is the world’s leading flight school management software, trusted by 1,300+ operators worldwide — including top training academies that produce pilots for major airlines like United, Delta, and British Airways. With 16,000+ instructors and 12,000+ aircraft, Flight Schedule Pro provides cutting-edge tools to optimize operations, enhance student retention, and drive revenue growth. As an AI-forward company, we are transforming aviation operations and reimagining the pilot journey. We’re embedding AI deeply into our platforms—not as an add-on, but as a driving force behind smarter training, safer flying, and more efficient operations. Our commitment to innovation means we’re building tools and experiences that haven’t existed before, and we’re looking for curious, innovative minds to help us lead the way. Now part of the Flight Schedule Pro ecosystem, LogTen Pilot Logbook simplifies and perfects pilot log management. With over 300,000 downloads, LogTen is the most used, trusted, and awarded flight logging app ever created. We’re now pushing the boundaries of what’s possible with AI-powered logging, delivering proactive, predictive insights to help pilots and organizations unlock new levels of efficiency and safety. Role Overview and Responsibilities: We’re seeking a Revenue Operations Analyst to architect, automate, and optimize the systems, data infrastructure, processes, and insights that power our go-to-market engine. This role sits at the intersection of Marketing, Sales, Partnerships, and Customer Experience operations, ensuring that our GTM teams are empowered with clean data, automated processes, and actionable insights. The ideal candidate blends technical skills (data, automation, integration) with a strong understanding of GTM strategy and operations.

  • Serve as the lead for primary GTM systems (Hubspot, ChurnZero, and Intercom) and other data tools (e.g., Clay, Apollo, Gong, Calendly, Snowflake).
  • Ensure system integrity, compliance, and accurate data flow between Marketing, Sales, Partnerships and CX teams.
  • Design and implement AI agents and automations to improve funnel visibility, lead routing, and lifecycle management.
  • Evaluate and implement new technologies to improve operational efficiency and data accuracy (e.g., HubSpot AI, Intercom Fin AI, Claygent, or ChatGPT).
  • Partner with Marketing, Partnerships, and Sales to build campaign attribution frameworks, UTM tracking, and funnel stage reporting.
  • Own the operational layer that enables campaign measurement and reporting for Marketing, ensuring accurate attribution, visibility into ROI, and rapid campaign deployment support.
  • Support campaign execution by building lists, workflows, and triggered sequences.
  • Be at the forefront of our AI innovation, implementing and testing AI features into our GTM automations, workflows, lead routing, scoring models, and lifecycle stages.
  • Monitor and optimize lead flow from first touch to closed-won to ensure pipeline efficiency.
  • Map and document the customer journey from onboarding through renewal and expansion.
  • Identify inefficiencies in CX workflows and propose AI-driven, data-informed, and scalable improvements.
  • Standardize playbooks, account handoffs, and lifecycle stages in collaboration with CX and Sales leadership.
  • Support the rollout of new CX programs (e.g., QBR automation, health score models, customer feedback loops).
  • Build and maintain custom objects, properties, dashboards, and reports to support GTM alignment.
  • Deliver recurring insights on marketing performance, including multi-channel attribution, funnel conversion trends, and campaign ROI, directly supporting Marketing’s OKRs for pipeline generation.
  • Provide actionable insights to improve GTM efficiency and ROI.
  • Track churn, retention, NRR/GRR, health scores, adoption, and customer sentiment.
  • Analyze trends across the customer lifecycle to identify drivers of retention and expansion.
  • Act as a bridge between Marketing, Sales, Partnerships, CX, and Product to translate business needs into scalable process and system solutions.
  • Help ensure a seamless experience between Marketing → Sales → CX handoffs.
  • Train and support team members on GTM system best practices, data hygiene, and process adherence.
  • Document all workflows, data models, and integrations for cross-team visibility.
  • 3+ years of experience in Marketing Operations, Revenue Operations, Customer Success Operations, or GTM Systems Engineering.
  • Deep familiarity with CRM systems (HubSpot or Salesforce), CS platforms (e.g., Gainsight, Catalyst, ChurnZero), and Support tools (Zendesk or Intercom).
  • Proven experience managing complex automation workflows, integrations, and data architecture.
  • Strong understanding of marketing and sales funnels, attribution models, and lead lifecycle management.
  • Ability to translate GTM strategy into operational and system-level execution
  • Familiarity with data tools such as Census, Snowflake, PowerBI or Looker.
  • Knowledge of RevOps frameworks (e.g., funnel alignment, GTM architecture, system scalability).
  • Proficiency with AI-driven GTM and RevOps tools, such as HubSpot AI, Salesforce Einstein, Intercom Fin AI, or ChatGPT API for marketing, sales, and CX automation.
  • Full benefits package (Medical, Dental, Vision, Short-Term Disability, Life Insurance, 401(k) plan)
  • Equity Appreciation Plan
  • Flexible Time Off policy
  • Seven (7) company-wide paid holidays + two (2) floating holidays
  • Two (2) wellness days
  • Employee Assistance Program
  • Professional Development Stipend
  • Home Office Stipend
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