Island-posted 4 months ago
Full-time • Mid Level
Coppell, TX
251-500 employees

The Revenue Operations Analyst is responsible for providing operational partnership to sales, sales management and other cross functional teams. This role is Dallas based and expected to be in the office 5 days a week.

  • Help drive delivery and adoption of new processes & methodologies.
  • Proactively identify process improvement gaps and help solve them.
  • Conduct comprehensive analyses of sales and customer success performance, including forecasting accuracy, pipeline health, productivity, bookings, churn and renewal trends.
  • Collaborate on renewal and expansion strategies to enhance customer lifetime value.
  • Provide visibility and insights into KPIs and performance metrics, enabling stakeholders to make informed, data-driven decisions.
  • Proactively identify trends, risks and opportunities within sales and customer success metrics.
  • Develop clear, concise and impactful insights and recommendations for senior leaders.
  • Own territory planning, quota setting, account movement for our sales team.
  • Serve as a backup to Deal Desk function at quarter end.
  • Ability to jump into special projects or backfill as the need arises.
  • A background or education in Business, Operations, Technology, AI, or related fields.
  • Strong analytical skills, capable of diving deep into data sets, recognizing patterns, and presenting clear recommendations.
  • Knowledgeable/Skilled in multiple GTM technologies (CRM, CPQ, Marketing automation, data visualization, forecasting, data sources, revenue automation).
  • Demonstrated ability to effectively collaborate cross-functionally and contribute constructively in team settings across all levels of the organization.
  • Comfortable dealing with ambiguity and independently solving problems.
  • Effective communicator able to translate complex data into clear insights.
  • High-energy, self-motivated professional with a high level of detail orientation and organization.
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