Revenue Manager - Hilton Salt Lake City Center

Hilton Worldwide • Salt Lake City, UT

366d

About The Position

A Revenue Manager is responsible for monitoring group and transient business thresholds within the five-year forecast to ensure measurable improvements for demand and availability in the hotel's continuing effort to deliver outstanding guest service and financial profitability. As the Revenue Manager, you will supply critical analysis on the effect of short-range decisions affecting occupancy, average rate and rooms profit goals within the current 53-week (Netrez/OnQ PMS) period. Analysis of city events and activities and to project the effect of opportunities they create. Monitor competitive analysis.

Requirements

• Demonstration of Hilton's Values: Hospitality, Integrity, Leadership, Teamwork, Ownership, and a sense of urgency.
• Demonstration of key attributes: Quality, Productivity, Dependability, Customer Focus, and Adaptability.

Responsibilities

• Manage and maintain group and transient inventory controls.
• Daily review and implementation of room accommodation and rate inventory controls in Netrez / OnQ PMS and OnQ RMS.
• Ensure group inventory and cut-off dates are managed according to demand.
• Implement all blackout dates in Netrez / OnQ and review monthly to determine if adjustments are needed.
• Work with Director of Front Office to ensure that sellout strategies are in place, and OnQ PMS / Netrez are balanced daily.
• Ensure OnQ FMS and General Ledger are balanced daily as it relates to past actuals.
• Develop, monitor and adjust sales and pricing strategies.
• Conduct a weekly Revenue Management Meeting where the appropriate booking period is evaluated for proper rate and availability control.
• Provide a synopsis of results vs. decision from the previous week and lead discussion on future issues such as booking pace, pricing strategies, marketing opportunities and the competitive environment.
• Daily review of Delphi/DMPE reports: GRC, Backlog Report (monthly), Daily Transaction reports and Overrides report.
• Develop annual transient pricing. Ensure pricing is consistent in all distribution channels.
• Provide critical analysis of strategies, room statistics and demand factors.
• Review end of month rooms statistics reports including FMS, Monthly Revenue Management Reports, STAR, HILSMART, Key Hotel Marketing Reports, Report of Operations.
• Conduct displacement analysis of group business, as needed, to determine impact potential business will have on RevPAR.
• Review all tentative and definite group bookings, to ensure that they support implemented strategies.
• Complete weekly booking pace reports and analysis on pace, recommending strategy changes when needed.
• Analyze past and present trends and make recommendations for future strategies.
• Prepare all Weekly, Monthly, Rolling Forecasts and Annual Budget using OnQ RMS, Excel, OnQ FMS, Delphi/DMPE, and Netrez/OnQ PMS.
• Review all competitive shops on a consistent basis and identify selling strategies and market trends.
• Review Demand calendars, convention calendars and city event calendars to keep abreast of all demand generators.
• Maintain historical data on events and performance on any promotions during these demand-generating events.

What This Job Offers

• Industry: Accommodation
• Number of Employees: 5,001-10,000 employees