Revenue Data & Insights Analyst

Softwareone•Houston, TX

5d•Remote

About The Position

The Revenue Data & Insights Analyst is the analytical backbone of NORAM Revenue Operations. This role owns the design, governance, and delivery of performance insights that help 200+ sellers, managers, and executives make better decisions, faster. The role will develop and maintain dashboards, KPI frameworks, and predictive analytics that drive pipeline quality, forecast accuracy, Golden Thread (unified sales process) adoption, segmentation performance, and customer value realization across Microsoft, AWS, ITXM, and Multivendor motions. This role is highly cross-functional and is essential to the transformation of SoftwareOne, enabling consistent forecasting, unified sales cadences, and data-driven performance management as a result of the integration of SoftwareOne and Crayon. The Revenue Data & Insights Analyst is a remote position.

Responsibilities

Sales Analytics & Insights (45%) Build and maintain actionable dashboards in Power BI/CRM that support forecasting, pipeline health, seller scorecards, and Golden Thread/unified revenue process adoption. Design and publish weekly/monthly insights packages for frontline managers and NORAM leadership. Identify trends, risks, and opportunities that impact regional attainment, revenue forecasts, and capacity models. Build predictive indicators (e.g., early risk detectors, velocity models, churn risk, expansion propensity). Analyze customer segment performance, territory potential, and workload penetration (Azure, M365, AWS, FinOps). Handle adhoc data requests from key stakeholders. Develop systems to manage repetitive requests through self-service, AI-enabled processes, or operationalized processes.
Data Quality, Governance & Systems (25%) Own data hygiene processes for CRM, Outreach, and revenue systems; create automated data checks and quality scorecards. Partner with Global RevOps, IT, and Data teams to align definitions, KPIs, and reporting standards. Ensure seamless data continuity through territory changes, segmentation shifts, mergers, and forecast methodology updates. Identify use cases for AI and deploy its use to improve processes and enhance sales system hygiene.
Sales Scorecards, KPI Frameworks & Golden Thread Measurement (20%) Translate the Golden Thread/unified revenue process into measurable leading indicators across meetings, behaviors, and opportunity progression. Design and maintain role-based KPI scorecards for AMs, DAMs, Hunters, BD teams, Specialists, and Sales Managers. Provide data-driven recommendations that directly influence sales coaching, prioritization, and resource allocation.
Strategic Support & Planning (10%) Support NORAM strategic planning, QBRs, capacity modeling, and Regional Leadership Team reporting. Partner with Revenue Operations Manager on attainment modeling, quota setting assumptions, and forecast validation. Provide insights that shape GTM decisions related to Microsoft priorities, cloud migration patterns, and AI adoption trends.

Benefits

Generous pay with bonus structure
Independent environment without a lot of red tape where you are empowered to make decisions
Substantial benefits package that includes:
Full suite of medical coverage with A+ carriers, Dental, and Vision with strong employer contributions
Additional voluntary coverage available for Pets, Identity Theft Protection, Accident & Critical Illness
401k program with employer matching 50% up to the first 10% of employee's contributions
Wellness plan that includes credits to premiums and employer contributions towards the savings plan of your choice
Access to EAP and concierge services
Pre-paid legal at no cost
Abundant time off that includes paid holidays, floating holidays, your birthday off, a volunteer day, and discretionary time off (DTO)
Employee stock purchase plan
Learning and development opportunities galore
Tuition reimbursement
Winning culture, inclusive environment, and friendly people all over the world
A remote-friendly organization, with colleagues working remotely either part or full-time
As a culture first organization, being together is how we learn and grow. We come together in-person at least 3 days for collaboration, support, and to have some fun. Where there is no physical location, we give all our employees an equal cultural experience through a remote setting.