Revenue Cycle Team Lead

UnitedHealth Group • Lafayette, LA

1d • $20 - $36

About The Position

Explore opportunities with Shared Services, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together.
As a Revenue Cycle Team Leader, you'll be the driving force behind training and quality assurance, ensuring your team excels in obtaining authorizations and handling billing. You'll tackle customer inquiries with finesse, streamline processes, and keep leadership informed with your insights. Plus, you'll create impactful content, troubleshoot challenges, and inspire your team to exceed expectations.
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Requirements

• 1+ years of experience in medical billing, collections, or business office experience in a home health, hospice, or personal care services setting
• Medical terminology knowledge
• Basic PC skills, including MS Word and Excel

Nice To Haves

• Personal Care Services billing/collection experience
• 6+ months of revenue cycle experience

Responsibilities

• Train team members and perform quality reviews on processes for authorizations, eligibility verification, and billing/collections to ensure efficiency and timeliness
• Resolve customer requests and concerns expediently and respectfully
• Assist with administrative duties related to quality assurance, education, and process improvement
• Track and resolve urgent requests, ensuring proper procedures
• Monitor, research, compile, and report findings to leadership utilizing Microsoft Office Suite and SharePoint
• Troubleshoot processes and review with Supervisor/Manager
• Provide feedback on team member performance for training opportunities
• Serve as a backup for authorization, eligibility, and collections

Benefits

• In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).
• No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees