Revenue Cycle Systems Specialist

Pennant Services • Eagle, ID

3d • Remote

About The Position

As a h i g h l y v i s i b l e, access i b l e, a nd d e d i cate d m e m b er o f o u r ser v i ce tea m , t h e p r i m ar y pu r p o se o f t h i s p o s i t i o n i s t o support the revenue cycle (RC) management t eam and field partners i n t h e re v e nu e c y c l e w h i c h i n c l ud es b illi n g, c o ll ect i n g, a nd rec o r d i n g re v e nu e tra n sact i o n s i n t h e h o m e h ea l t h , hospice a nd h o me care i ndu str ies .

Requirements

• 2 + years o f acc o un ts rece i v a b l e ex p er i e n ce i n H o m e Hea l t h , Home Care , a nd H o s p i ce li n es o f bu s i n ess .
• Ex p er i e n ce ass i st i n g , tra i n i n g, a nd s upp o rt i n g bu s i n ess o ff i ce managers at m u l t i p l e s i tes is a plus .
• Ex p er i e n ce i n t h e f o ll o w i n g platforms preferred : H o m ecare H o m e b ase , QuickBooks , a nd W a y star.

Nice To Haves

• Ex p er i e n ce i n t h e f o ll o w i n g p l at f o r m s is a plus : Wellsky (ClearCare), EZ Claim, HomeTrack , CareVoyant , and/or Axis Care.

Responsibilities

• Support the accounts receivable functions under the supervision of the RC Systems Resource Lead.
• Enhance the agencies’ policies and procedures surrounding the revenue and accounts receivable cycles .
• Assist agencies in the development and use of accounting policies and procedures, and establish rapport in and between departments so that each can realize the importance of accurate reporting procedures .
• Monitor internal controls to ensure compliance with established procedures related to revenue and accounts receivable .
• Partner with RC Portfolio Resources to monitor accounts receivable and develop action plans .
• Provide e xpert knowledge on software systems used in home health, hospice, and home care lines of business.
• Ability to train staff in software systems and processes .
• Develop and utilize software reports for AR metrics and trends.
• Monitor the workflow process within the system and alert appropriate organizational Resources .
• Manage time equally between service center projects and field support .
• Utilizes ticketing software by routing and troubleshooting claims and EMR issues .
• M anage payor builds and updates for acquisitions, branch expansions , s tartups , and new contracts .
• Assist in m aintain ing payor portals and access to clearinghouses .
• Atte nd and participate in workshops, seminars, etc., to keep abreast of current changes in the home health , home care, and hospice field s , as well as to maintain a professional status.
• Create and maintain an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment.
• Ma intain and demonstrate company culture and values .

Benefits

• We are committed to providing a competitive Total Rewards Package that meets the needs of our employees.
• From a choice of medical, dental, and vision plans to retirement savings opportunities through a 401(k) plan with company match and various other benefits, we offer a comprehensive benefits package.
• We believe in great work, and we celebrate our employees' efforts and accomplishments both locally and companywide, recognizing people daily through our Moments of Truth Program.
• In addition to recognition, we believe in supporting our employees' professional growth and development.
• We provide employees a wide range of free e-courses through our Learning Management System, as well as training sessions and seminars.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees