Revenue Cycle Systems Resource

Pennant Services • Nashville, TN

84d

About The Position

As a highly visible, accessible, and dedicated member of our service team, the primary purpose of this position is to support the revenue cycle (RC) management team and field partners in the revenue cycle which includes billing, collecting, and recording revenue transactions in the home health, hospice and home care industries.

Requirements

• 2 + years of accounts receivable experience in Home Health, Home Care, and Hospice lines of business.
• Experience assisting, training, and supporting business office managers at multiple sites is a plus.
• Experience in the following platforms preferred: Homecare Homebase, QuickBooks, and Waystar.
• Experience in the following platforms is a plus: Wellsky (ClearCare), EZ Claim, HomeTrack, CareVoyant, and/or Axis Care.

Responsibilities

• Support the accounts receivable functions under the supervision of the RC Systems Resource Lead.
• Enhance the agencies’ policies and procedures surrounding the revenue and accounts receivable cycles.
• Assist agencies in the development and use of accounting policies and procedures, and establish rapport in and between departments so that each can realize the importance of accurate reporting procedures.
• Monitor internal controls to ensure compliance with established procedures related to revenue and accounts receivable.
• Partner with RC Portfolio Resources to monitor accounts receivable and develop action plans.
• Provide expert knowledge on software systems used in home health, hospice, and home care lines of business.
• Ability to train staff in software systems and processes.
• Develop and utilize software reports for AR metrics and trends.
• Monitor the workflow process within the system and alert appropriate organizational Resources.
• Manage time equally between service center projects and field support.
• Utilizes ticketing software by routing and troubleshooting claims and EMR issues.
• Manage payor builds and updates for acquisitions, branch expansions, startups, and new contracts.
• Assist in maintaining payor portals and access to clearinghouses.
• Attend and participate in workshops, seminars, etc., to keep abreast of current changes in the home health, home care, and hospice fields, as well as to maintain a professional status.
• Create and maintain an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment.
• Maintain and demonstrate company culture and values.

Benefits

• Comprehensive benefits package including medical, dental, and vision plans.
• Retirement savings opportunities through a 401(k) plan with company match.
• Recognition programs such as Moments of Truth Program.
• Wide range of free e-courses through our Learning Management System.
• Training sessions and seminars for professional growth and development.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees