Revenue Cycle Support Specialist

HCA Healthcare • Nashville, TN

143d

About The Position

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. We are seeking a Revenue Cycle Support Specialist for our team to ensure that we continue to provide all patients with high quality, efficient care. The Revenue Cycle Support Specialist is responsible for providing cross trained support in the following areas: Cash Posting, Claims Resolution, Credit Balance, EDI Billing, and Treasury. The Specialist will perform primary duties within legacy systems with new acquisitions and migrations, and will serve as a secondary resource as business needs dictate coverage.

Requirements

• Minimum one year related healthcare experience preferred. Relevant education may substitute experience requirement.

Responsibilities

• Post and balance all payments and contractual adjustments received in an accurate and timely manner in compliance with departmental policies and procedures
• Post all zero-pay Explanation of Benefits (deductibles)
• Post appropriate denial and other reason codes
• Appropriately research and/or forward any payment needing additional information
• Conduct follow-up with payors, vendors, and clearinghouse on open insurance claims and balances in compliance with departmental policies and procedures
• Resubmit primary and secondary claims
• Identify potential claim issues and escalate to management
• Review, identify, and resolve payor denials
• Update patient accounts as appropriate and correct posting errors as appropriate
• Ensure adjustments are posted timely and correctly for claims that need to be adjusted
• Research assigned credit balances, identify reason for credit balance, and resolve in an accurate and timely manner in compliance with departmental policies and procedures

Benefits

• Comprehensive medical coverage that covers many common services at no cost or for a low copay.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: No Education Listed