Revenue Cycle Supervisor - Frederick, MD

LHC Group • Frederick, MD

91d

About The Position

LHC Group is hiring for a position that involves managing the billing and collections process within the Revenue Cycle Management department. The role is focused on ensuring compliance with policies and procedures, supervising staff, and maintaining accurate billing records. The position requires a strong understanding of medical revenue cycle management and the ability to work effectively with various stakeholders.

Requirements

• Associate Degree or certification equivalent.
• 3 years of experience in medical revenue cycle management.
• Two years of supervisory experience.
• Experience with the management of computerized billing systems.
• Working with PC based software programs.
• Excellent organizational and analytical skills.
• Excellent interpersonal skills.
• Positive customer relations skills.
• Ability to work effectively as a member of interactive teams.
• Excellent oral and written communication skills.
• Knowledge of rules and regulations governing third party payors.
• Knowledge of Generally Accepted Accounting Principles (GAAP).

Nice To Haves

• Bachelor's degree in business or related field.

Responsibilities

• Accountable and responsible for the timely and accurate preparation and submission of all claims to appropriate pay sources on a regular basis.
• Ensures compliance with company, departmental, and regulatory policies and procedures.
• Responsible for coordinating disciplinary actions for broken policies on an ongoing basis.
• Accountable and responsible for the timely and successful follow-up of all outstanding account balances on a regular basis.
• Develops and manages an established closing schedule and other guidelines/policies and procedures to facilitate billing timeliness.
• Manages the utilization of accounts receivable reports to monitor account balances and establish priorities for collection activities.
• Maintains appropriate billing records to meet legal and regulatory requirements.
• Supervises assigned billing and collections personnel; ensures appropriate staffing levels; completes scheduled performance evaluations.
• Assists in the development and/or revision of departmental job descriptions, duties, and operating procedures.
• Oversees the day-to-day workflow of the Department and sets priorities for staff.
• Assists in the development and implementation of procedures to facilitate efficient workflow/paperflow in the Department.
• Acts as a resource to assigned staff for problem solving difficult accounts, information system issues, and specific training needs.
• Facilitates training programs and ensures that problem-solving occurs at the lowest level possible with positive outcomes.
• Ensures timely tracking of payer changes and keeps appropriate staff notified of changes and/or updates.
• Manages the posting and reconciliation of third party payments received.
• Ensures daily and monthly reconciliation of cash posted to cash deposited; resolves any outstanding reconciling items.
• Prepares any statistical reports as requested by supervisors or upper management.
• Maintains a working knowledge of all billing policies, rules and regulations, and updates appropriate staff of changes in the insurance industry.
• Acts as a liaison with assigned/select pay sources.
• Maintains a working knowledge of all Revenue Cycle Management computer systems and acts as a liaison with the software vendor(s).
• Trains appropriate staff on new software/hardware features and reviews staff understanding of changes.
• Represents Revenue Cycle Management and actively participates on various external and internal forums, teams, and audits as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Ambulatory Health Care Services
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees