Revenue Cycle Specialist

ODYSSEY BEHAVIORAL GROUP•Franklin, TN

About The Position

Odyssey Behavioral Healthcare’s diverse network of programs treats adults and adolescents with eating disorders, psychiatric disorders, dual diagnoses, and addictive disorders under three distinct networks: Psychiatric, Eating Disorder, and Outpatient. Providing a continuum of care that includes inpatient, intensive residential, partial hospitalization, intensive outpatient, detoxification, and transitional living programs, Odyssey operates facilities and provides affiliated outpatient services in over 35 locations and across nine states with over 600 total beds. The Revenue Cycle Specialist is responsible for working insurance and self-pay claims with a general knowledge of all revenue cycle functions including benefits, billing, and cash posting. Relationships and Contacts Within the organization: Maintains close and frequent contact with the finance and revenue cycle team members within Odyssey and other locations as assigned. Outside the organization: Maintains close and frequent contact with insurance providers and third-party vendors, as necessary.

Requirements

Position requires a high school diploma, bachelor’s degree preferred, and two (2) years of directly related experience.
Strong problem solving and analytical skills
Strong customer service skills
Proficient with Microsoft Office (Word and Excel)
Excellent organizational and time management skills
Successful collaborative skills working with a variety of groups
Strong attention to detail
Functional knowledge of basic behavioral health terminology
Demonstrated familiarity with insurance billing policies and practices
Demonstrates commitment to the mission, vision, and values of Odyssey Behavioral Healthcare

Responsibilities

Works outstanding insurance claims to point of resolution.
Track insurance appeals needed throughout the appeals process.
Handles coordination of benefit and coverage termed issues.
Reports insurance reimbursement trends and barriers to leadership.
Ensures work is performed in compliance with all company and regulatory requirements, protecting the privacy of client information.
Communicates essential information to all necessary team members in a timely and accurate manner.
Manages and uploads patient scanned documents such as insurance authorizations.
Reviews patient accounts self-pay balances and communicates information to patients and/or facility team members.
Provide backup for revenue cycle team as needed.
Attends team meetings and trainings, as assigned.
Performs other duties as assigned.