Revenue Cycle Specialist

Excelsia Injury Care

About The Position

Excelsia Injury Care provides management services to a network of healthcare companies, supporting them in delivering comprehensive rehabilitation, diagnostic, surgical, and pain management services for individuals affected by post-traumatic neuro-musculoskeletal injuries. With 95 locations across Idaho, Illinois, Maryland, Missouri, Nevada, New Jersey, Pennsylvania, Utah, and Virginia, we ensure accessible, high-quality care tailored to each patient’s unique needs. Our providers are leaders in personal injury and workers’ compensation care, with a proven track record of helping patients recover and reach their maximum recovery potential. Our mission is to restore quality of life through patient-centric care, supporting those injured in motor vehicle or work-related accidents. We take an interdisciplinary approach, ensuring patients receive coordinated care from evaluation through treatment, with the goal of achieving optimal recovery outcomes. Founded on the values of respect and trustworthiness, we are committed to delivering services that adhere to the highest legal, regulatory, and ethical standards. As responsible corporate citizens, we integrate environmental, social, and governance (ESG) considerations into our business practices, ensuring that we positively impact the healthcare companies we serve, our employees, and the communities we reach.

Requirements

High School diploma or GED equivalent.
Knowledge of insurance plans, workers’ compensation, and personal injury.
A minimum of 1 years’ experience in 3rd party billing / AR, or medical billing/coding certification
Must have computer knowledge and accurate keyboard skills.
Excellent verbal and written communication skills.
Knowledge of computer applications, including Windows, Outlook, and Microsoft Office.
Strong problem solving and organizational skills.
Detail Oriented
Ability to multi-task.
Confidence in working independently.
Typing – 50+ WPM.
Working knowledge of insurance guidelines and billing and collection procedures.
Ability to effectively interact with doctors, attorneys, patients, and co-workers.

Responsibilities

Review AR and follow up on unpaid accounts (including utilization of Artiva and/or specialized projects)
Review accounts in all databases (where applicable) for accuracy
Resubmit claims if necessary.
Forward the following adjustments /corrections to the designated employees at the BSO: write offs, payment adjustments, refunds, etc.
Assist attorneys, adjustors, and patients with account information and billing questions. Obtain billing information if missing.
Work A/R correspondence
Keep AR pools in Artiva current.
Complete daily A/R log
Communicate with BSO staff as necessary.
Other duties as assigned.