Revenue Cycle Specialist (2758)

ncgCARERichmond, VA
1d$20 - $23

About The Position

The Revenue Specialist plays a crucial role in the Revenue Operations team, reporting directly to the Revenue Operations Supervisor. This involves actively reviewing and validating claim information, promptly correcting billing errors to maintain data precision, analyzing denied claims to identify reasons for denial, and implementing workflow and procedural enhancements to minimize denials. The role also includes collaborating with the billing team to address claim submission discrepancies, contributing to denial management efforts, actively participating in revenue optimization initiatives, and fostering close teamwork for a cohesive and cooperative approach to achieving optimal financial performance. The role encompasses information management, including record management, subpoena response, and credentialing responsibilities. This involves both new and re-credentialing processes.

Requirements

  • Basic knowledge of denial management processes is required.
  • 1-3 years of experience in a similar role within healthcare revenue operations, billing, or claims processing is preferred.

Responsibilities

  • Denial Management: Analyze denied claims to identify reasons for denial.
  • Promptly correct billing errors to maintain data precision.
  • Payer Outreach: Contacting payers to gather information on claim denials.
  • Process Improvement: Assist with implementing revenue-related processes and strategies to enhance operational efficiency.
  • Collaboration: Collaborating with partner leadership, corporate leadership, the billing team, IT, and payers to resolve issues.
  • Credentialing: Collaborate with relevant partner-level staff to collect, submit, and/or verify required credentials.
  • Initiate credentialing and re-credentialing processes for applicable clinical staff and maintain working status.
  • Information Management: Facilitate the release of medical records to authorized personnel, including clients, healthcare facilities, and insurance companies.
  • Respond to subpoenas and court orders, ensuring accurate coordination and legal compliance.
  • Uphold the highest standards of privacy, security, and legal requirements, particularly within the scope of HIPAA.
  • Facility: Support facility licensing and enrollment process.
  • Contracts: Support the contract management process.
  • Teamwork: Foster close teamwork for a cohesive and cooperative approach to achieving optimal financial performance.
  • Reporting: Contribute to regular reporting on key performance indicators (KPIs) related to revenue processes.
  • Meetings: Attend and actively contribute to staff meetings within the Revenue Operations team.
  • Training: Attend relevant training to stay updated on industry best practices, regulatory changes, and emerging trends.

Benefits

  • Consumer-driven health plan coverage provided by Anthem Wellness: When you enroll in a medical plan, you get complete care support on your time through Sydney app (Anthem), with exclusive access to 24/7 access to licensed doctors, therapists, and psychiatrists.
  • Health Savings Account (HSA) or Flex Spending Account (FSA)
  • Two dental plan options available through Delta Dental, so you can choose the level of coverage that fits your needs and budget.
  • Affordable vision plan available through EyeMed to keep your eyes healthy and your vision sharp.
  • An optional Dependent Care Flexible Spending Account to reimburse yourself on a pre-tax basis for child care.
  • Generous paid time off
  • 401k or Roth IRA Retirement Programs administered by Empower
  • Financial planning and education services at no cost to you
  • Educational Assistance (your position, date of hire and years of service determine your eligibility)
  • ncgCARE offers excellent compensation packages including a salary commensurate with experience and benefits to meet your needs for today and the future.
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