Revenue Cycle Specialist I

Community Health Center of Central WyomingCasper, WY
3d

About The Position

Review and submit medical encounters to insurance companies for payment. Work directly with the provider, insurance company, and/or the patient to have claims processed and paid in a timely manner. Answer billing questions and inquiries from patients and/or providers. This position requires great attention to detail, the ability to multi-task, prioritize, and possess excellent customer service skills.

Requirements

  • High school diploma or equivalent and 0-3 years of medical billing and coding experience.

Responsibilities

  • Review all open tickets assigned to a patient and/or insurance group to ensure they are ready for insurance submittal daily
  • Query providers when code assignments are unclear, or documentation is inadequate or incomplete
  • Submit secondary billing in a timely manner with all supporting documentation
  • Review, work, and/or appeal any denied or unpaid claims
  • Accurately post insurance and patient payments to appropriate accounts
  • Handle collections and unpaid accounts by establishing payment arrangements with patients
  • Resolves patient inquiries and issues regarding billing or collections (In-person visits and phone calls)
  • Run, work, and manage an assigned patient and/or insurance group A/R report
  • Run, work, and manage an assigned patient and/or insurance group Credit Report
  • Identify and analyze any billing issues and/or trends; communicate to the appropriate personnel
  • Contact insurance companies when necessary
  • Maintain knowledge of insurance policies and guidelines
  • Learn and/or maintain current knowledge and guidelines of various code sets
  • Gain coding/billing certifications
  • Perform all other duties as assigned by the supervisor
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