Revenue Cycle Senior Manager

West Cecil Health Center Inc • MD

100d

About The Position

West Cecil Health Center (WCHC) is seeking a dedicated Revenue Cycle Senior Manager to join our team. WCHC is a thriving nonprofit, community health organization that provides comprehensive and collaborative patient centered healthcare services. Based primarily in Conowingo, some travel to Elkton or Havre de Grace may be required. The Revenue Cycle Senior Manager is responsible for developing, organizing, implementing, and leading the organization’s revenue cycle. The health center’s revenue cycle encompasses front, middle, and back-end components, which involve, as examples, patient registration and insurance verification, patient co-payment collection, service coding, insurance reimbursement, receivable management, and information system management. Additionally, the Revenue Cycle Senior Manager will collaborate with the CFO on all current and future strategies, policies, and initiatives to optimize the revenue cycle. Finally, the Revenue Cycle Senior Manager will collaborate on all federal, state, and insurance provider projects, including renegotiation, credentialing, registration, and compliance.

Requirements

• ICD-10: 1 year (Preferred)
• CPT Coding: 1 year (Preferred)
• Medical Billing: 1 year (Preferred)
• A bachelor’s degree in business administration, health administration, or a related field is required.
• A master’s degree is preferred; equivalent education and experience will also be considered.
• Minimum of 5 years of experience in healthcare management, including but not limited to clinic management, patient management, accounts receivable and payable, and marketing and public relations.
• Strong background in financial management and knowledge of federal and state laws and regulations related to healthcare management.
• Proven leadership and managerial skills, including team development, coaching, mentoring, and situational assessment, with a track record of building and maintaining high-performing teams.

Responsibilities

• Interpret the impact of broad organizational change for staff and develop models for successful implementation.
• Develop strategic programs and KPIs for all phases of the organizational Revenue Cycle and ensure execution and achievement of goals.
• Collaborate with health center leadership and management to improve revenue cycle performance, organizational education, and analysis.
• Actively seek opportunities to improve financial outcomes while engaging staff in the process.
• Establish annual goals and utilize external benchmarking to set targets that improve performance.
• Enhance information system performance by utilizing automation and workflow improvements to streamline operations and eliminate redundancy.
• Collaborate on the development of new business plans and their impact on the organization.
• Continually assess all services, identifying opportunities, and utilize data to analyze and propose innovative solutions.
• Provide projections and reports as required for development and management of budgets; produce and analyze monthly reports that assist in the monthly forecast process.
• Monitor timeliness and effectiveness of department activities, ensuring that outstanding patient accounts and accounts receivable are no more than the agreed-upon limit and that bad debt is within the budgeted target.
• Monitor the effectiveness of collection efforts and maintain that insurance billings are current within the established time frame specified in the department policy.
• Compile and prepare various status reports for management to analyze trends and make recommendations.
• Enhance and standardize workflow processes throughout the revenue cycle to gain efficiency, reduce errors, and improve revenue collection.
• Create a cross-functional training manual for WCHC leaders that incorporates and aligns with the Company’s strategy and culture.
• Design and develop the appropriate organizational structure for the Revenue Cycle team.
• Delineate, define, and streamline its various functional activities, thereby ensuring its effectiveness in maximizing the utilization of both asset and people resources.
• Design and develop training programs that are relevant and necessary for the continuous development of the team's technical competencies.
• Ensure that the HIPAA Notice of Privacy Practices is on display, if applicable.

Benefits

• Growth and Advancement Opportunities
• Company Sponsored Events
• Employee Engagement Committees
• Medical, Dental, and Vision insurance
• Health Reimbursement Arrangement
• Employer paid Life and AD&D and Disability insurance
• 401K with employer match
• Generous Paid Time Off and Volunteer time
• Paid Holidays
• Education reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 51-100 employees