The Iowa Clinic, P.C-posted 2 months ago
Full-time • Mid Level
West Des Moines, IA
501-1,000 employees
Ambulatory Health Care Services

Serves as the Representative for the Revenue Cycle Management Department as a resource in medical billing. Facilitates insurance billing and maintains positive working relationships across roles and departments to facilitate issue resolution. Clear understanding of healthcare insurance collections and denials. Possesses the ability to handle the resubmission, reposting, and transferring of charges to resolve accounts in a time efficient process.

  • Oversees processes and directs day-to-day work related to patient accounts.
  • Resolve team member inquiries and escalate issues to management as needed.
  • Participates in hiring, orientation, training, scheduling and provides day-to-day operational supervision for assigned staff.
  • Collaborates with Revenue Cycle Management Supervisor and other leadership in developing and implementing policies and procedures.
  • Assist in identifying and resolving issues to assure high quality, efficient, and cost effective services consistent with the needs of the organization.
  • High school diploma or equivalent
  • Minimum 3 years' experience working in a medical office or billing environment with medical billing and collections required.
  • Working knowledge of medical terminology required.
  • Previous supervisory or team lead experience preferred
  • A desire to find a meaningful, fulfilling career
  • You love exceeding people's expectations
  • You enjoy having fun where you work
  • Finding meaningful connections is what you live for.
  • One of the best 401(k) programs in central Iowa, including employer match and profit sharing
  • Employee incentives to share in the Clinic's success
  • Generous PTO accruals
  • Paid Holidays
  • Health, dental and vision insurance
  • Quarterly volunteer opportunities through a variety of local nonprofits
  • Training and development programs
  • Opportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night
  • Monthly departmental celebrations, jeans days and clinic-wide competitions
  • Employee rewards and recognition program
  • Health and wellness program with up to $350/year in incentives
  • Employee feedback surveys
  • All employee meetings, team huddles and transparent communication
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