About The Position

Analyzes, identifies and recommends and delivers plans and training materials throughout implementation and helps ensure smooth operations post-implementation. Serves as an operations consultant for Revenue Cycle Business Operations implementation and maintenance. Liaises between various project teams.

Requirements

  • Bachelor's Degree required, or equivalent combination of education and related experience.
  • 1-3 years of relevant experience, required.

Responsibilities

  • Analyzes, implements, and maintains revenue cycle activities across sites and ensures goal setting and tracking.
  • Makes recommendations for development and analysis of implementation plans for System development and implementation of Revenue Cycle Business Operations which may include discovery, design, conversion, testing, and/or any other components of the project plan cycle.
  • Serves as a liaison between business and technology teams.
  • Participates in developing and delivering training programs for current and prospective users.
  • Educates practice, site and corporate management on Revenue Cycle Business Operations policies and procedures.
  • Assists implementation team in configuring HIPAA rules based on System policies and legal requirements.
  • Ensures processes are compliant with system policies, applicable laws and contractual bargaining agreements.
  • Develops procedures for system audits.
  • Resolves discrepancies, as required.
  • Collaborates with implementation teams to resolve user issues.
  • Consults with departments to provide customer support during and post- implementation.
  • Troubleshoots issues and resolves concerns as well as recommends necessary fixes.
  • Advises management of results and recommends actions.
  • Consults with newly acquired facilities and designs transition and implementation plans.
  • Performs related duties as required.
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