Revenue Cycle Project Analyst

Hackensack Meridian Health•Hackensack, NJ

About The Position

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. The Revenue Cycle Project Analyst is a key member of the Revenue Integration team, responsible for the successful execution of projects and initiatives that optimize the health network's revenue cycle. Reporting to the Manager of Revenue Cycle Projects & Informatics, this role will manage projects, conduct detailed process and data analysis, and facilitate collaboration across multiple departments. You will be instrumental in leading tangible outcomes by managing project timelines, identifying process improvement opportunities, and ensuring data-driven decisions are at the core of our operations. This position is a critical link between strategic goals and the day-to-day work required to enhance efficiency, protect revenue, and support our Epic systems.

Requirements

Bachelor's degree in Healthcare Administration, Business, Information Systems, or a related field.
Minimum of 3-5 years of experience in a healthcare setting, with direct involvement in revenue cycle operations or healthcare IT.
Demonstrated experience in project management or project coordination, with a strong understanding of project management principles and methodologies.
Experience with Epic EMR/EHR system is required, particularly with revenue cycle modules (e.g., Prelude, Cadence, Resolute HB/PB).
Strong analytical and problem-solving skills, with the ability to analyze workflows, processes, and data to identify trends and opportunities.
Excellent organizational skills and attention to detail, with the ability to manage multiple projects and priorities simultaneously.
Strong interpersonal and communication skills, with the ability to work effectively with technical, clinical, and operational staff. 8.Proficient in Microsoft Office (Word, Excel, PowerPoint, Visio) and/or Google Suite.

Nice To Haves

Experience with process improvement methodologies such as Lean or Six Sigma.
Experience with project management software (e.g., Smartsheet, Jira, Microsoft Project).
Experience creating reports or dashboards with data visualization tools (e.g., Tableau, Power BI).
Project Management Professional (PMP) or Certified Associate in Project Management (CAPM) certification
Epic certification in one or more Revenue Cycle applications.

Responsibilities

Manage the full lifecycle of assigned revenue cycle projects, including Epic system optimizations, process improvement initiatives, and new technology implementations.
Develop and maintain comprehensive project documentation, including project charters, work plans, timelines, issue logs, and risk mitigation strategies.
Coordinate and lead project meetings, ensuring clear communication of goals, responsibilities, and deadlines to all stakeholders.
Track project progress, monitor key milestones, and provide regular, clear status updates to the Director of Revenue Integration and other leaders.
Support the Revenue Protection Task Force by gathering data, documenting workflows, and tracking action items to mitigate revenue leakage.
Analyze current-state revenue cycle workflows (e.g., patient registration, charge capture, claims submission) to identify bottlenecks, inefficiencies, and areas for improvement.
Collaborate with operational teams to map future-state processes and develop implementation plans for standardized, best-practice workflows.
Assist in quantifying the impact of process changes and reporting on the success of improvement initiatives.
Work with the Informatics and Contract Analytics teams to gather and analyze data needed for project justification, performance monitoring, and root cause analysis.
Assist in the development and preparation of presentations, dashboards, and reports for senior leadership that translate complex project and performance data into actionable insights.
Serve as a point of contact for project stakeholders, facilitating communication and ensuring alignment between Revenue Cycle Operations, Digital Technology Services (DTS), and Finance.
Facilitate effective communication and collaboration between diverse teams to ensure project success.
Assist in coordinating the integration of new business lines or physician practices into existing revenue cycle systems and processes.
Support the Director in managing departmental initiatives, tracking team KPIs, and ensuring strategic goals are being met.
Other duties and/or projects as assigned.
Adheres to HMH Organizational competencies and standards of behavior.