About The Position

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today! This job ensures the financial security of scheduled inpatient and outpatient (excluding ED) accounts for the company's patients by obtaining/initiating prior authorization of ordered services based on payer requirements, after benefits and eligibility have been determined. Coordinates with physician and/or staff for appropriate level of care setting and essential clinical documentation to support medical necessity of services ordered and works collaboratively with Case Management to establish level of care for direct admits and inpatient stays. Also acts as a resource for the Revenue Cycle staff within Pre-Service and performs duties under general supervision and following moderately complex procedures and guidelines.

Requirements

  • Licensed Practical Nurse (LPN) Diploma
  • 3 years of Hospital based experience in the delivery of patient care
  • Current LPN license in the state of practice
  • Must have computer skills and dexterity required for data entry and retrieval of information.
  • Effective verbal and written communication skills and the ability to present information clearly and professionally.
  • Must be proficient with Windows-style applications, various software packages specific to role and keyboard.
  • Excellent customer service skills including the ability to gather and disseminate information with a diverse range of people, either in person or over the phone.
  • Excellent interpersonal skills including the ability to work collaboratively with other departments and functional areas and the ability to handle high-pressure, difficult situations.
  • Good organizational and time management skills including the ability to work with minimal supervision.
  • Excellent decision making and critical thinking skills.
  • Good analytical skills with a strong attention to detail.
  • Proficiency in application of medical necessity criteria, standards of practice, and research regarding precertifcication guidelines.
  • Ability to prioritize tasks and manage multiple taks with efficiency and quality.
  • Working knowledge and use and terminology associated with CPT and ICD-10 coding, Medicare guideline, HMO and PPO contracts and other insurance billing processes.

Nice To Haves

  • Ambulatory experience

Responsibilities

  • Secures clinical documentation and performs pre-service medical necessity reviews to obtain prior authorizations.
  • Maintains professional and technical knowledge and certifications; ensures all regulatory requirements are met within department.
  • Assists in the day-to-day operations of the department.
  • Consistently supports the company and its Business Services Goals and Core Values.
  • Performs other duties as assigned.
  • Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
  • This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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