Revenue Cycle Operations Manager

Boulder Care

79d • $90,000 - $100,000

About The Position

As the Revenue Cycle Operations Manager, you'll be responsible for overseeing the day-to-day operations of the billing department, ensuring timely and accurate claim submission, payment posting, denial management, and compliance with payer and regulatory requirements. In addition, you'll manage the billing staff and serve as the key link between the billing team and senior leadership.

Requirements

• Minimum of 5 years of progressive revenue cycle/billing experience, with at least 2 years in a supervisory or management role
• Deep commitment to patient-centered care and Boulder’s core values
• Demonstrated ability to improve processes, enhance efficiency, and solve problems proactively
• Builds trust and develops others through active listening, coaching, and feedback
• Leads with integrity, accountability, and professionalism, even under pressure
• Takes ownership and drives results with initiative and sound decision-making

Nice To Haves

• Experience working in startup or healthcare environments
• Experience with Athena, NextGen, or similar

Responsibilities

• Provide leadership and mentorship to billing staff including leads and/or supervisors, fostering growth while ensuring alignment with Boulder RCM metrics, quality, and compliance standards
• Develop and implement billing policies, procedures, and performance metrics (KPIs) in conjunction with RCM and Finance leadership
• Oversee claim submissions, payment posting, adjustments, and denial resolution workflows
• Ensure compliance with payer requirements, HIPAA regulations, and internal policies
• Collaborate with Revenue Cycle leadership to identify trends, improve processes, and optimize reimbursement
• Provide regular reporting on billing performance, denials, collections, and other key indicators to senior leadership
• Manage departmental staffing, including recruiting, hiring, training, and performance evaluations
• Support system upgrades, automation initiatives, and vendor management as needed
• Partner with finance, clinical, and compliance teams to resolve issues impacting billing and revenue

Benefits

• Comprehensive medical, dental, vision, and short-term disability benefits designed to take care of our employees and their families
• Mental Health Services via Regence, Doctors on Demand, and EAP for continuous care
• 4 weeks of vacation accrued per calendar year with a tenured increase to 5 weeks at 2 years of employment
• Sick leave accrued at 1 hr for every 30 hrs paid
• 9 Paid Holidays per year
• 12 weeks of 100% paid parental leave for the birth or adoption of a child (after 6 months of employment)
• 401(k) retirement savings
• Remote friendly with hardware provided to complete your work duties

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 51-100 employees