Revenue Cycle Manager
About The Position
Ready to Lead with Purpose? Welcome to Serenity. If you’ve been looking for a meaningful career that makes an impact—this is your moment. Serenity Healthcare is transforming the mental health space with innovation, empathy, and a people-first approach. We’re looking for driven, results-oriented leaders who know how to inspire teams, streamline operations, and foster a culture of growth. If you bring the leadership mindset, we’ll give you the tools, support, and mission to thrive in a purpose-driven environment. The Role: Revenue Cycle Manager | ON-SITE: Lehi, UT The Revenue Cycle Manager will lead a dynamic billing team at the heart of a fast-growing, multi-state provider group—where precision meets progress. From resolving patient concerns with empathy to ensuring airtight compliance, you’re the force behind seamless revenue flow. All while cultivating a positive, problem-solving culture that’s always leveling up.
Requirements
- Sincere commitment and desire to help patients take back their lives from their health struggles
- 3+ years of team leadership, including 2 in billing; skilled in hiring, training, performance management, and team engagement
- Identify and communicate ways to boost team performance and meet key financial KPIs
- Support management in spotting barriers to financial performance (e.g., charge capture, denials, collections, coding, payor issues)
- Experience with all areas of billing noted above
- Professional billing (not facility), mental health preferred
- Process development and continuous improvement
- Professionalism in dress and conduct
- Strong critical thinking & attention to detail
- Time management, excellent communication, and objectivity
- Sense of urgency and desire to achieve results
Responsibilities
- Lead an internal team of billing specialists for a multi-state provider group
- Track and report on key performance indicators
- Ensure timely claims submissions, denial management, payment posting
- Drive billing process optimization across offices and functions
- Coordinate resolution of patient concerns regarding claims processing and billing issues
- Improve policies and procedures for decreasing Days in A/R
- Ensure integrity and compliance in all collection-related processes
- Promote a team culture where all employees are positive , solution oriented, and pursue continued improvement
Benefits
- Get paid what you’re worth
- Luxe-level benefits: We cover 90% of medical, dental & vision
- 401(k) – because your future deserves self-care too
- Life happens; we’ve got you covered — Life & Short-Term Disability Insurance
- 10 PTO days (15 days after first year) + 10 paid holidays to rest, reset, and recharge
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
