Revenue Cycle Manager

Acadia Healthcare Inc. • Franklin, TN

46d • Remote

About The Position

The Revenue Cycle Manager leads, trains and motivates a team of employees within the Central Business Office (CBO). This is a key role in the organization that is central to the success of the business office and company goals.

Requirements

• High school diploma or equivalent; prefer some college or technical school coursework.
• Three recent years of experience in healthcare medical Billing/Collection, preferred.
• 3 years of Management/Supervisory experience, preferred.
• Advanced computer skills including Microsoft Office; especially Word, Excel, and PowerPoint.
• Ability to work professionally with sensitive, proprietary data & information while maintaining confidentiality.
• Excellent interpersonal skills include the ability to interact effectively and professionally with individuals at all levels; both internal and external.
• Proven record for improving process efficiencies and problem solving.
• Strong leadership skills with an ability to motivate direct reports.
• Must be able to manage multiple tasks/projects simultaneously within inflexible time frames. Ability to adapt to frequent priority changes.

Responsibilities

• Assist in implementing the day-to-day functions of the Billing/Collection department.
• Oversee and streamline Billing/Collection and accounts receivable processes.
• Implement written policies and procedures that govern Billing/Collection and accounts receivable functions.
• Plan and implement quality assurance for all processes.
• Special program/billing planning and implementation.
• Conduct routine staff meetings regarding Billing/Collection planning and implementations.
• Assist in standardizing the methods in which work will be accomplished.
• Assist with the implementation of a new systems (if/when needed).
• Assist in preparing financial and statistical reports as directed and ensure that the Billing/Collection team has performed month end closing procedure within the established timeframe.
• Trend open accounts receivable and work with staff to ensure accounts receivable is being worked.
• Assist in preparing monthly financial statements to include preparing monthly balance sheets, income reports, etc., as required/directed.
• Responsible for auditing Billing Specialist I "Billing Packets" to ensure that all payers were billed and that the billing spreadsheet matches what was uploaded to the clearinghouse.
• Responsible for auditing Billing Episodes for all new staff until there is complete confidence the employee understands and is accurately updating Billing Episodes.
• Weekly reporting to the RBOD an overview of the week.
• Proven ability to perform strategic planning and priority setting for the Billing/Collection Team.
• Collaborate with the team to develop systems and processes to improve processes and procedures.
• Assigns and allocates resources as required to ensure goals for ageing and receivables are met.
• Assists with Medical Billing/Collection Job Duties as needed which may include Track, fix, re-bill, and follow-up on unpaid claims; Contact insurance companies regarding denials; Verify Insurance; Send medical records for claims as well as insurance audit; Post charges; Work up accounts for refunds and Appeal claims if necessary.
• Ensure staff perform month end closing procedure within the established timeframe and assist as needed.
• Directing work, resolving conflict, and fostering a healthy teamwork environment.
• Work in coordination with other Managers and Directors to ensure that all processes are consistent throughout the team.
• Maintains current knowledge of coding guidelines using CPT, HCPCS II and ICD-9/10 materials.
• Responsibilities include interviewing and selecting candidates that align with company culture and values.
• Operates in a liaison capacity with the field operations and outside vendors, partners et al.
• Manage external inquiries such as audits, surveys etc.
• Responsible for and maintains standards of company policies and procedures to ensure compliance and standardization at office level.

Benefits

• Comprehensive Medical, Dental, & Vision insurance
• Competitive 401(k) plan with company match
• Company paid group term life insurance and short-term disability
• Generous PTO: Paid vacation, personal time, sick Leave, and extended sick leave
• Employee Assistance Program (EAP) offering continued support to employee lifestyle and well-being
• Career advancement opportunities across a leading national network

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees