Revenue Cycle Manager

Intermountain Health•Lake Park, IA

20h•$34 - $52•Onsite

About The Position

Revenue Cycle Manager will be responsible for overseeing all aspects of the revenue cycle. This role defines departmental objectives and provides essential support to ensure their attainment. From managing billing processes and claims follow-up to collections and revenue integrity, the manager oversees all activities related to accounts receivable. Serving as a subject matter expert, they stay updated on contemporary best practices, fostering team integration and excellence in achieving executive goals. With strong leadership skills and a commitment to continuous improvement, the Revenue Cycle Manager plays a vital role in optimizing revenue cycle performance and ensuring the financial health of the organization. Essential Functions Manages the daily operations of department. Collaborates with the department management team in planning, program development, human resource management, customer satisfaction, communication and compliance with regulatory agencies. Evaluates service needs and volumes and adjusts staffing levels accordingly. Maintains effective and appropriate staffing and staff scheduling for overall claim volume. Manages human resource functions such as interviewing, selection, orientation, education/training, feedback, performance evaluation, and policy and procedure development. Maintains personnel files, including documentation of appropriate staff orientation, competency, training, discipline and performance reviews. Oversees department timekeeping and payroll. Collaborates with HR concerning employee issues and performance. Conducts employee coaching, counselling, disciplinary actions and annual appraisals. Monitors staff adherence to hospital and departmental policies and procedures. Partners with the department director to identify and drive quality and performance improvement initiatives. Participates in establishing mechanisms to design, measure, maintain, and improve the performance and quality of department services. Ensures compliance with applicable regulatory guidelines and established departmental policies and procedures. Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards

Requirements

High School Diploma or Equivalent is required.
Five (5) years of experience in Revenue Cycle Claims, billing, and Insurance and Follow up
Three (3) years of supervisory experience.
Communication
Leadership
Accountability
People Management
Contract Interpretation
Continual Process Improvement
Management Reporting
Revenue Cycle Operations
Action Planning
Taking Initiative

Nice To Haves

Bachelor’s Degree
HFMA Certification
Eight (8) years’ experience Revenue Cycle Insurance and Claims, billing, and Insurance and Follow up
Five (5) years Supervisory Experience

Responsibilities

Manages the daily operations of department.
Collaborates with the department management team in planning, program development, human resource management, customer satisfaction, communication and compliance with regulatory agencies.
Evaluates service needs and volumes and adjusts staffing levels accordingly.
Maintains effective and appropriate staffing and staff scheduling for overall claim volume.
Manages human resource functions such as interviewing, selection, orientation, education/training, feedback, performance evaluation, and policy and procedure development.
Maintains personnel files, including documentation of appropriate staff orientation, competency, training, discipline and performance reviews.
Oversees department timekeeping and payroll.
Collaborates with HR concerning employee issues and performance.
Conducts employee coaching, counselling, disciplinary actions and annual appraisals.
Monitors staff adherence to hospital and departmental policies and procedures.
Partners with the department director to identify and drive quality and performance improvement initiatives.
Participates in establishing mechanisms to design, measure, maintain, and improve the performance and quality of department services.
Ensures compliance with applicable regulatory guidelines and established departmental policies and procedures.
Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards