Revenue Cycle Manager

UnitedHealth Group • Coon Rapids, MN

118d • $71,200 - $127,200 • Onsite

About The Position

Opportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. The Revenue Cycle Manager is responsible for the 24/7 operations of all Patient Access Service areas. The Manager will guide revenue cycle team members supporting registration, pre-registration and overall financial clearance for both scheduled and unscheduled services.

Requirements

• 5+ years of supervisory or management experience in a healthcare setting
• 2+ years of experience in computerized hospital EMR and clinical systems
• 2+ years of experience working in a Patient Access Department
• Ability to frequently travel between/oversee 2 sites, Mercy Hospital & Unity Hospital
• Access to reliable transportation & valid US driver's license
• Must be 18 years of age or older

Nice To Haves

• EPIC EMR experience

Responsibilities

• Effectively manage supervisors, monitor / assure positive accountability culture between Managed staff and Management
• Effectively conduct mentorship and training for Supervisors and Team Leads
• Ability and available to cover Supervisor duties & work any shift when needed to improve process in patient access areas
• Effectively participate in Patient Access Quality Assurance, Patient Satisfaction, Client Satisfaction, Employee Engagement and Process Improvement activities, ensuring associate understanding and commitment, as well as expected process improvement outcomes
• Lead by example promotes teamwork and operational relationships by fostering a positive, transparent and focused working environment which achieves maximum results
• Maintain and demonstrate expert knowledge of the application of Patient Access processes and best practices; drives the integration of the organizations Patient Access related business objectives within the client environment
• Know, understand, incorporate, and demonstrate the organizations Mission, Vision, and Values in behaviors, practices, and decisions
• Serve in a leadership role and promotes positive Human Resource Management skills
• Provide leadership for departmental services through collaboration with customers, employees, physicians, clinics, other organizations client departments and services, vendors, etc
• Manage assigned staff in order to ensure steady workflow balance and high-quality outcomes
• Identify action plans to improve the quality of services in a cost-efficient manner and facilitates plan implementation
• Prepare required reports using statistically sound information, displaying content in easily understandable format; escalates to the Facility Director any unfavorable trends
• Maintain professional development and growth through journals, professional affiliations, seminars, and workshops to keep abreast of trends in revenue cycle operations and healthcare in general

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Insurance Carriers and Related Activities