Revenue Cycle Management Intern

Covenant Living•Skokie, IL

21h•$16 - $21

About The Position

We are seeking a Revenue Cycle Management (RCM) Intern to join our team and support key initiatives within the RCM department. This internship offers hands-on experience under the guidance of our directors, providing exposure to the core pillars of RCM: financial qualifications, revenue capture, accounts receivable/collections and reimbursement. The role includes opportunities to contribute to focused projects in these areas, enhancing your learning experience. As part of the program, you will rotate through each RCM function to gain a comprehensive understanding of departmental operations. Additionally, the internship will include a visit to one of our communities for real-world context and practical insight.

Requirements

The ability to work effectively in a team environment and collaborate with colleagues from various departments is important. May need to liaise with billing specialists, clinical staff, finance professionals, and IT personnel to ensure smooth revenue cycle operations.
Excellent organizational skills with a high level of attention to detail.
Possess strong problem-solving skills to analyze issues and implement effective solutions.
Must be detail-oriented and capable of accurately entering data, reviewing documents, and identifying errors or discrepancies.
Strong analytical skills to identify trends and review information alongside leaders.
Proficiency in Excel or other data analysis tools helpful.
Interns should adhere to ethical standards and maintain patient confidentiality in accordance with HIPAA regulations. A strong sense of integrity and professionalism is essential when handling sensitive financial and healthcare information.

Responsibilities

Revenue Analysis and Reporting: Analyzing revenue data, generating reports, and identifying trends or areas for improvement in revenue cycle performance.
Compliance and Regulatory Requirements: May include ensuring that billing practices comply with relevant laws, regulations, and industry standards such as HIPAA (Health Insurance Portability and Accountability Act) and the Affordable Care Act.
Cross-departmental Collaboration: Collaborate with other departments such as finance, clinical staff, and IT to streamline processes, resolve issues, and improve revenue cycle efficiency.
Training and Documentation: May assist in creating training materials, documenting procedures, and providing guidance to staff on revenue cycle processes and best practices.
Quality Assurance and Auditing: May participate in quality assurance activities, such as auditing billing records for accuracy and completeness, and identifying areas for improvement.
Follow-up on Outstanding Accounts: May help in following up on unpaid or denied claims by communicating with insurance companies, or other healthcare providers to resolve billing discrepancies and ensure timely payment.
Data Entry: Accurate input, updating, verification and reconciliation of sensitive financial information into databases. This data is crucial for assessing a creditworthiness, managing financial risk, and ensuring regulatory compliance.
Special Projects: Interns could be assigned special projects related to revenue cycle management, such as conducting benchmarking analysis, payer-specific margin reviews or implementing process improvements.