Revenue Cycle Epic Business Analyst

Children’s Hospital of Philadelphia•Philadelphia, PA

1d•Hybrid

About The Position

In this role you will drive end-to-end revenue cycle excellence through strategic workflow process oversight of Patient Financial Services, Data Literacy, Coding, Scheduling, and Registration operations—leveraging deep expertise in Epic revenue cycle modules, Solventum 360, CDI, CAC, and OnBase imaging and ROI workflows. A Business Analyst Principal is a senior level position in the Business Analyst job family. A person in this position works with a team of analysts to provide tier two support for their customers and may perform advanced system configuration changes and maintenance to support the lifecycle of the application. Recommends, develops and implements effective/strategic business solutions through research and analysis of data and business processes. Required to mentor other staff and lead teams. Subject Matter Expert in their domain. This department works approximately 80% remotely, 20% on site in our Philadelphia office on an as-needed basis.

Requirements

Bachelor's Degree Required
At least five (5) years experience working within a healthcare environment and within Information Systems.
Excellent communication and teamwork skills including conflict resolution
Advanced critical thinking, problem-solving and troubleshooting skills.
Proficient skills in Microsoft Office products.
Ability to facilitate meetings with senior leaders and cross functional groups
Advanced documentation skills
Mentoring and teaching of staff
Demonstrated ability to build relationships and work collaboratively.
Knowledge of Business Analyst Best practices

Nice To Haves

Bachelor's Degree Computer Science, IS, Business, or Healthcare
Epic certification
Solventum certification
OnBase certification
Epic Cogito and/or Slicer Dicer
Data Analysis experience
Ability to create reports to help make data driven decisions
Full Revenue Cycle Access
Billing using Epic modules like Cadence, Referrals, Resolute PB and HB, Claims
Solventum 360 Coding CDI and CAC
OnBase Document Imaging

Responsibilities

Performs routine operational support, maintenance and system configuration as defined in departmental operating procedures.
Identifies, analyzes and resolves data and complex workflow solutions and issues of intermediate complexity. Demonstrates ability to diagnose and resolve business issues and to recommend areas for process improvement or innovation.
Adept at working on multiple concurrent projects with nominal supervision, capable of educating, coaching, and overseeing the activities of less experienced staff and other team members.
Attends specific client-based meetings and directs the communication of client needs to the appropriate support/service groups.
Works directly with and provides oversight to clients, internal and external, to elicit, analyze and document business and functional requirements through requirements workshops, interviews or meeting sessions with Project Sponsors, SMEs and other Stakeholders to diagnose and resolve complex technical, management, and business issues. Identify and document business and technical requirements using standard templates
Participates in the development, validation and execution of comprehensive test plans.
Monitors effectiveness of current business practices and identifies areas for improvement/innovation. Has exceptional skills and expertise of business processes, and DTS systems. Is an expert on business unit operations and business need for DTS solutions
Performs 24/7 on call support if applicable.
Exhibits strong facilitation and communication skills and interacts with all hospital medical, technical and business personnel.
May be required to travel to/from and work in the various CHOP locations, including patient care areas.
May be required to travel for mandatory certifications.
May be designated a “Health Care Worker”
May be required to represent DTS and/or present to various Hospital Clinical and/or Operations committees.