This role requires possessing good knowledge of processing payments in terms of cash, credit cards and checks, great customer service skills, knowledge of math and accounting procedures, balancing cash registers/drawers and being well organized. Duties include processing transactions to patient accounts by effectively and efficiently handling cash and credit card payments, daily balancing and reconciling of daily bank deposits and posted transactions, assisting with the completion of the Daily Cashier Report, sorting paper checks, correspondence and zero-pay remits and scanning to the appropriate folders, preparing the daily bank deposit, documenting bank transactions by handling checks and electronic deposits in a proactive manner, preparing payment, adjustment and refund batches for posting, posting all general ledger monies received from cafeteria, OHS and Payroll, recording returned checks and initiating follow-up, maintaining logs of daily receipts, maintaining and filing petty cash logs, receipts and balances on a daily basis, coordinating activities with the accounting department to ensure creation of daily, weekly and monthly reports, handling cash clearing and credit balancing activities along with determining and investigating unidentified accounts. Other duties include providing assistance to the front desk in handling patient admissions and provision of information to patients, families and visitors, working the observation and inpatient daily list for pre-certifications, setting up payment plans and payroll deductions and answering patient billing questions. The Revenue Cycle Clerk is also responsible for supporting the Patient Financial Services department by handling other assigned duties as assigned by the Manager of HIM/PFS.
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Education Level
High school or GED