Revenue Cycle Associate

Western Missouri Medical Center•Warrensburg, MO

About The Position

PURPOSE STATEMENT The Revenue Cycle Associate will assist in various areas of the Revenue Cycle. ESSENTIAL FUNCTIONS Assist patients with questions and payments both in person and on the phone. Post self-pay payments received through the mail or in person. Process credit card payments from individuals as well as insurance companies that are received in the Patient Accounts office. Handle correspondence with early out vendor. Pick up all mail from post office and hospital locations. Pick up all cash bags from clinic and hospital locations. Take deposits to bank. Process change orders for clinic and hospital locations. Balance personal cash boards daily. Balance petty cash box. Process payroll deductions in Cerner bi-weekly. Sort incoming mail and distribute to appropriate hospital department. Deposit all money received in patient accounts via check, cash, and credit card. Assist transaction analysts in finding missing remittance advices. Process patient financial services refund requests in collaboration with PFS and Accounting Staff. Train all clinic cash payment posting in Cerner Revenue Cycle. Train hospital staff in Cerner Revenue Cycle in order to be able to assist with patient questions concerning patient balances. Balance cash boards. Process refund requests weekly. Reconcile with accounting. Assist patients with questions relating to account balances, provide them with payment options. Assist the System Director of Revenue Cycle in projects as assigned. Maintain regular and predictable attendance. Perform other essential duties as assigned.

Requirements

High school diploma or equivalent.
Minimum of a year Healthcare Revenue Cycle experience.
Must be a team player.
Must be self-motivated and have the ability to work within the established policies, procedures and practices prescribed by the hospital/clinic.
Must be proficient in Microsoft Word, and Excel.
Must be able to sit and stand, intermittent 8 to 10 hours a day.
Must be able to use standard office equipment, including the telephone and computer keyboard, fax machine, adding machine.
Continuously works under pressure of near 100% accuracy while meeting inflexible deadlines.
Continuously utilizes manual/bi-manual dexterity, near vision, speech, and hearing.
Frequently stands, walks, sits and utilizes eye/hand coordination and color definition.
Occasionally reaches above shoulder, regularly required to lift and/or carry up to 40 lbs.
Occasionally walks on uneven surfaces.

Responsibilities

Assist patients with questions and payments both in person and on the phone.
Post self-pay payments received through the mail or in person.
Process credit card payments from individuals as well as insurance companies that are received in the Patient Accounts office.
Handle correspondence with early out vendor.
Pick up all mail from post office and hospital locations.
Pick up all cash bags from clinic and hospital locations.
Take deposits to bank.
Process change orders for clinic and hospital locations.
Balance personal cash boards daily.
Balance petty cash box.
Process payroll deductions in Cerner bi-weekly.
Sort incoming mail and distribute to appropriate hospital department.
Deposit all money received in patient accounts via check, cash, and credit card.
Assist transaction analysts in finding missing remittance advices.
Process patient financial services refund requests in collaboration with PFS and Accounting Staff.
Train all clinic cash payment posting in Cerner Revenue Cycle.
Train hospital staff in Cerner Revenue Cycle in order to be able to assist with patient questions concerning patient balances.
Balance cash boards.
Process refund requests weekly. Reconcile with accounting.
Assist patients with questions relating to account balances, provide them with payment options.
Assist the System Director of Revenue Cycle in projects as assigned.
Maintain regular and predictable attendance.
Perform other essential duties as assigned.