Shooting Star Casino team members will always deliver excellent guest service to our guests and fellow co-workers. Our Star Service expectations include being: WELCOMING – Make every person feel invited and accepted PROACTIVE – Anticipate Guest needs UNIQUE – Create a one-of-a-kind experience at every opportunity RESOURCEFUL – Resolve the need COMPLETE – Take care and close Reviews report data and supporting documentation to ensure accurate reporting and compliance with accounting Minimum Internal Control Standards (MICS) and procedures for all revenue and/or gaming centers. Verifies that the daily detail, reports and other paperwork required for the audit of the area are received. Verifies authorized signatures on all required forms. Reviews data for oddities and discrepancies. Computes and compiles reports daily, weekly and monthly to report percentages and statistics for departments and management. Verify and balance method of payment. Records transaction totals in General Ledger and spreadsheets. Maintains spreadsheets of accounts and balances to general ledger monthly. Prepares an errors and adjustment list for discrepancies to report to Accounting Manager and Department Manager. Investigates discrepancies to determine the cause or explanation. Corrects errors and lists discrepancies for adjustments. Creates report of discrepancy to supervisor and Department Managers. Creates Procedural Discrepancy Report for individual reporting purposes and learning tool to correct future errors. Maintains complete and accurate filing system to ensure record availability for audit. Maintain boxed storage areas and current year records. Listens and responds to internal and external guest concerns to maintain a high level of satisfaction. Refers guests to the appropriate department or function for issue resolution. Ensures the strictest of confidentiality is maintained at all times. Performs other duties and responsibilities as required or assigned.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED