REVELxp - FANgineer, University of North Carolina

Teall Sports & Entertainment • Chapel Hill, NC

305d

About The Position

FANgineers play a vital role in the success of the hospitality program and game days - they help engineer a great experience by providing the highest level of hospitality for our fans in the premium seating areas on game day. FANgineers serve as goodwill ambassadors to donors and their guests while maintaining the operational policies in place for all premium seating areas. FANgineers also serve as a liaison between donors, caterers, maintenance staff, custodial staff, Hospitality Managers, and Athletic Department personnel.

Requirements

• Ability to work all home football games (includes some nights and weekends)
• Trustworthy; a person of integrity
• Service mindset.
• Friendly demeanor and positive attitude
• Dependable
• Enthusiastic to be a part of a team that makes guests feel seen, welcomed, and valued.
• Willing to learn and be flexible to fill in where needed.
• Ability to communicate clearly & effectively with guests and game day partners.
• Ability and willingness to stand or sit for long periods of time.

Responsibilities

• Act as game day ambassadors for the Hospitality Office and Athletics Department.
• Perform G.O.L.D. Standard Service for all guests, fans, and department staff.
• Ensure all game day policies and procedures are being upheld.
• Monitor entrances, review tickets, and be aware of access control protocols.
• Perform pre-, during-, and post-game duties associated with the premium areas (i.e., fulfilling requests, disposing trash, monitoring facility needs and food & beverage needs, etc.)
• Other duties as assigned.

Benefits

• Paid hourly
• Opportunities to be rewarded with gift cards for exceptional work.
• Paid break with complimentary meal
• Holiday pay (time and a half) for working on Labor Day or Thanksgiving Day, if applicable.

What This Job Offers