Returns Specialist

Baltic Born•Lehi, UT

About The Position

The Returns Specialist processes product returns and information while supporting the warehouse staff and other departments within a high-volume, fast-paced working environment. This team member will inspect product ensuring accurate return information, repackage merchandise for resale, and perform general warehouse duties including warehouse cleanup. As a company we strive to create a positive, uplifting work environment. This may be a seasonal or full-time position.

Requirements

6-12 month of prior returns or similar warehouse experience
Basic computer skills (i.e. personal computers, printers, email).
Knowledge of warehouse operating procedures and protocols.
Prior experience in a distribution, warehouse, or other inventory handling environment.
Ability to actively support team concepts and effectively communicate with team members.
Ability to accurately follow directions, both written and verbal.
Ability to maintain individual productivity and quality standards according to department requirements.
Ability to focus and remain on task in a fast-paced environment.
Attention to detail.
Be able to stand, walk, or sit for extended periods of time.
Be able to lift up to 25 lbs.

Responsibilities

Unpack returned merchandise, inspect package condition and assess paperwork set in with return instructions for proper return procedures.
Inspect returned merchandise, checking for quality and condition of product to determine return category.
Receive merchandise, following all security and safety return procedures for each product.
Report any issues to team lead/supervisor.
Data entry as needed.
Maintain a safe and organized work environment at all times.
During periods of high volume or peak season, provide support to other departments as required.
Other tasks as required to meet team goals.

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