Returns & Quality Analyst

Osprey Packs • Cortez, CO

291d • $22 - $27

About The Position

Join our Logistics and Distribution team at Helen of Troy and make an immediate impact on our trusted brands: OXO, Hydro Flask, Osprey, Honeywell, PUR, Braun, Vicks, Hot Tools, Drybar, Curlsmith, Revlon, and Olive & June. Together, we build innovative and useful products that elevate people's lives everywhere every day. Look around your home, and you'll find us everywhere, in your kitchen, living room, bedroom, and bathroom. We are already making your everyday lives better. We are powered by knowledgeable, enthusiastic, and forward-thinking people committed to developing a culture of inclusion. Whether you are just starting your career or in need of a challenge, we recognize, develop, and empower talent! Position: Returns & Quality Analyst Department: Logistics Work Location: Cortez, CO. Position is 100% Onsite.

Requirements

• High School Diploma or General Equivalency Diploma.
• 2+ years' experience in product repair, industrial machine operation, or trades requiring the use of tools.
• Understanding of and the ability to use computer and MS Office and Windows based software (Word, Excel, and Outlook).
• Authorized to work in the United States on a full-time basis.

Nice To Haves

• Prior experience working with electronics.
• Oracle R12 or Oracle Service Cloud experience.

Responsibilities

• Provide manual and physical labor support for activities associated with the Engineering Services Group.
• Receive, sort and visually inspect material.
• Update daily logs and document activities.
• Troubleshoot returns to advise the Business Unit of findings/issues found to improve the quality of the product.
• Test, sort, troubleshoot and visually inspect returned material.
• Take weekly measurements of Power, RPMs on Life Testing samples.
• Perform daily maintenance and maintenance for the product on life test following manufacturer's recommendations.
• Safely operate pallet jacks.
• Sort, receive, log information, and enter information in Oracle Service Cloud for RMA and Blind RMA returns from business units for H&O.
• Maintain Laboratory Area in a professional environment.
• Maintain Lab equipment and test fixtures.

Benefits

• Salary + Bonus
• Healthcare
• Dental
• Vision
• Paid Holidays
• Paid Parental Leave
• 401(k) with company match
• Basic Life Insurance
• Short Term Disability (STD)
• Long Term Disability (LTD)
• Paid Time Off (PTO)
• Paid Charitable (volunteer) Leave
• Educational Assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Textile Product Mills
• Education Level: High school or GED