Warehouse Returns Testing Technician

B&H Photo Recruiting Department•Florence, NJ

1d•Onsite

About The Position

The experienced Product Tester is a vital part of the Returns department that will examine and test returned items and miscellaneous product for any defects or issues. They will test functionality of the item, write up their findings, document condition of item, and determine its grading for resale if no issues are noticed. They may work with manufacturers to address defects if/when identified.

Requirements

Extensive knowledge of new & used photography equipment, computers, and electronics
Outstanding verbal and written communication skills
Knowledge of B&H product lines
Excellent computer skills
Must be able to Lift 50lbs independently

Nice To Haves

Two years of experience operating photography equipment
Previous experience evaluating photography equipment and electronics preferred

Responsibilities

Test media equipment (ex. Cameras, lenses, computer equipment, tripods, photo accessory bags, security networking, routers, 3D printers, etc) for specific defects or other issues
Determine condition of equipment and assign proper grades for resale
Determine validity of customer defect claims
Communicate findings and process item accordingly
As assigned by the manager