Returns

SanMar Employee Board • Sparks, NV

2d • Onsite

About The Position

A Returns Clerk is responsible for processing customer returns and logging in all returned and delivered items. This position works closely with the Customer Care Center, Credit, UPS and sometimes customers in order to process the returns paperwork accurately and efficiently.

Requirements

• High School Diploma or equivalent
• 1-3 years of relevant warehouse experience
• Requires interaction with account executives, customers and/or team members in English.
• Demonstrates ability to follow directions and change priorities or job duties as business needs require; support or rotate to other production functions as needed.
• Maintain a safe, neat and clean work area by adhering to SanMar’s safety regulations.
• Ability to work efficiently with minimal supervision.
• Welcome and help new employees in a positive manner, as required.
• Assist in building a positive and productive work environment.
• Strong attention to detail.
• Essential days or overtime may be required.

Responsibilities

• Log in all returned and delivered items and research returns without Return Authorization Numbers (RA#) as needed.
• Process all return paperwork upon completion of returning all items to proper locations.
• Communicate with Customer Care Center on returned orders and occasionally with customers and UPS.
• Verify returned product matches with product in bin location and reshipping of orders. Restock returned product to lo-bay/hi-bay locations.
• Invoice all restocked credit memos and make modifications to returns paperwork when necessary.
• Notify SanMar employees of packages addressed to them and deliver daily priority packages and mail throughout facility within a timely manner.
• Create and print credit memos & freight invoices.

Benefits

• Paid Time Off: You`ll accrue paid time off on a weekly basis based on hours worked up to 112 hours per year to start. Employees also receive 8 paid holidays and 1 paid family day off.
• Comprehensive medical, dental, and vision benefits
• 401k plan and matches $1 for $1 up to 4% of earnings, matched & vested at every pay cycle
• Life insurance
• Short/long-term disability coverage
• Paid maternity/paternity leave
• Pet insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees