Returns Associate

Border States • Williston, ND

138d

About The Position

Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you’re empowered to make decisions, find solutions and receive rewards for your hard work. This position will be located in: Williston, ND. The Returns Associate supports the day-to-day operations of the branch in providing customer service. Processes return purchase order credits from vendors (RMPOs). Researches and resolves discrepancies in quantity and pricing on non-stock items.

Requirements

• Two-year business/trade degree or the equivalent in work experience.
• Prior electrical distribution experience with good knowledge of electrical products or systems preferred.
• Possess a valid driver’s license to operate company vehicles.
• Good working knowledge of PC for Windows, Microsoft Office (Excel and Word), Internet, email and SAP software preferred.

Nice To Haves

• Excellent interpersonal, written, and verbal communication reading skills.
• Ability to effectively plan and organize.
• Excellent customer service skills include being competent, accurate, responsive, and engaged.

Responsibilities

• Processes customer returns, oversees damage and defective inventory returns, while being the branch lead for CMI-VMI.
• Processes return purchase order credits from vendors (RMPOs).
• Researches and resolves discrepancies in quantity and pricing on non-stock items.
• Oversees cash deposits for branch and branch cash box accuracy.
• Informs proper departments of inventory discrepancies and other inventory problems or concerns.
• May assist in providing customer service functions, including but not limited to answering phones, expediting, and resolving customer service issues.
• Performs other duties as assigned by supervisor or designate.

Benefits

• Health, Dental and Vision Benefits
• Accident, Critical Illness, Hospital Indemnity
• FSA & HSA
• Employee Stock Ownership Plan (ESOP)
• Disability Benefits
• 401(k) Retirement Plan
• Life Insurance
• Employee Assistance Program
• Paid Holidays
• Paid Volunteer Time
• Personal Leave time and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees