Return Items Clerk
About The Position
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Process and balance daily incoming and outgoing return items Notify branch officers of large returned deposited items Create notices and IRDs Process return requests from branch locations Process incoming and outgoing without entry/affidavit requests Assist branch locations with research requests for chargebacks and returned items Balance Money Order/ Inclearing /ATM /Branch Capture files Send bank files Assist in Positive Pay review Regular and consistent attendance and punctuality is an essential function of this piosition Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Requirements
- Strong customer service skills
- Outstanding listening and communication skills, both written and verbal
- Proficient in Microsoft Office and knowledge of, or the ability to quickly learn, banking software applications
- Detail oriented with a high degree of accuracy
- Ability to perform in a highly sensitive environment and deal with confidential matters
- Strong organizational skills and the ability to multi-task and prioritize to meet deadlines
- Self-motivated and independent thinker
- Ability to work well with a team
Nice To Haves
- 10-key
Responsibilities
- Process and balance daily incoming and outgoing return items
- Notify branch officers of large returned deposited items
- Create notices and IRDs
- Process return requests from branch locations
- Process incoming and outgoing without entry/affidavit requests
- Assist branch locations with research requests for chargebacks and returned items
- Balance Money Order/ Inclearing /ATM /Branch Capture files
- Send bank files
- Assist in Positive Pay review
- Regular and consistent attendance and punctuality
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
