Return Desk Associate

Saks•Boca Raton, FL

11d•$17 - $21

About The Position

Under the leadership of the Assistant General Manager, Operations (AGMO), the Return Associate is responsible for facilitating returns sent to the store for processing and supporting the daily operations of our specialized work groups.

Requirements

You have strong interpersonal skills, and are customer service orientated
Have the ability to lift cartons, handle racks and carts of merchandise. Lifting of up to 15 pounds may be required
Must have knowledge of POS and strong computer skills, i.e. Google, MS Office, and adapt to changing technology
Ability to work well in a fast-paced, team oriented environment that requires a high degree of multi-tasking with minimal supervision
Ability to work a flexible schedule as per business needs & adheres to dependability standards
Demonstrates attention to detail and keeps personal work space organized
Ability to influence team to follow store policies & procedures to help in decision-making

Responsibilities

Opening/ Closing of digital return register
Maintain a neat and organized environment
Follow protocols on policy and procedures for; processing returns, adjustments, and assisting in reconciling reports
Ensure product is secured to standard
Maintain integrity of product, by ensuring all .com returns are separated, organized and secure.
Resolve customer issues both internal and external

Benefits

Opportunity to work in a innovative environment with a company experiencing transformational growth
Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
An amazing employee discount
medical insurance
dental insurance
vision insurance
401(k) retirement plan
basic life insurance
supplemental life insurance
disability insurance
a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)