State of New York-posted 9 days ago
$53,764 - $85,138/Yr
Full-time • Entry Level
Remote • Rochester, NY
251-500 employees
Executive, Legislative, and Other General Government Support

Conducts consultations with members; develops informational materials; participates in or conducts seminars; and responds to inquiries from employers and active or retired members. Do you want a career with a purpose that provides work/life balance? Apply today to join the Office of the New York State Comptroller. No exam required under the New York Hiring for Emergency Limited Placement Statewide (NY HELPS) Program: Non-Competitive Qualifications for appointment under the NYHELPS Program: For appointment to Retirement Systems Information Representative Trainee 1 (equated to SG-14), you must have: Four (4) years of qualifying experience; OR An associates degree AND two (2) years of qualifying experience; OR A bachelor's degree or higher. For appointment to Retirement Systems Information Representative Trainee 2 (equated to SG-16), you must have: Five (5) years of qualifying experience; OR An associates degree AND three (3) years of qualifying experience; OR A bachelor's degree AND one (1) year of qualifying experience; OR A master's degree or higher For appointment to Retirement Systems Information Representative 1 (full journey level SG-18), you must have: Six (6) years of qualifying experience; OR An associates degree AND four (4) years of qualifying experience; OR A bachelor's degree AND two (2) year of qualifying experience; OR A master's degree AND one (1) year of qualifying experience; OR A doctorate Professional experience must be performing the duties of the full performance level position: conducting retirement planning consultations with members; developing informational materials; participating in or conducting seminars; and responding to inquiries from employers and active or retired members. Competitive Minimum Qualifications: 70.1 transfer: For 70.1 transfer to a Retirement Systems Information Representative 1, SG-18, you must have one year of permanent competitive, or 55-b/55-c service in an approved title for transfer allocated to an SG-16 or above. SG-12 or above for a Trainee 1, SG-14 or above for a Trainee 2, depending on qualifications. To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website: Career Mobility Office " GOT-IT (ny.gov) Appointments via transfer must not result in a second, consecutive transfer with an advancement of more than two S-grades or one M-grade. Depending on qualifications, you may be required to serve a 1 or 2-year traineeship that leads to the full level grade 18 position. The position may be filled at the Retirement Systems Information Representative Trainee 1 equated to SG-14 ($53,764), Retirement Systems Information Representative Trainee 2 equated to SG-16 ($59,994), or full performance Retirement Systems Information Representative 1 SG-18 ($66,951) based on the candidate's education, experience, and previous state service. Salary is nonnegotiable. Candidates hired at the trainee level will be advanced to the full performance Retirement Systems Information Representative 1 SG-18 following successful completion of the traineeship. This position may be designated 55 b/c and is subject to verification of applicant eligibility. For more information on this program, please visit the NYS Department of Civil Service website, 55b/c Recruitment Resources Center (ny.gov)

  • Conducts consultations with members
  • Develops informational materials
  • Participates in or conducts seminars
  • Responds to inquiries from employers and active or retired members
  • Exhibits excellent interpersonal skills with staff and customers, both over the telephone and in-person
  • Possesses effective oral and written skills
  • Performs tasks accurately and within specific time frames
  • Operates a personal computer and effectively demonstrates a working knowledge of the ServiceNow NYSLRS Contact Us Application, the PeopleSoft system, the Retirement System's MEBEL database with its different case types and action codes, the Internet and OSC's Intranet in order to access Retirement Systems' laws, policies and procedures
  • Demonstrates the ability to perform complex mathematical calculations as necessary
  • Acquires, retains and applies extensive Retirement System knowledge to respond to customer inquiries
  • Demonstrates the ability to effectively supervise subordinate staff and apply Agency policies and procedures
  • Possesses a valid driver's license for travel purposes
  • A state pension with vesting after five years' service
  • Comprehensive medical, dental and vision insurance available to all employees and their dependents
  • Flexible spending accounts for dependent and health care
  • Productivity Enhancement Program (PEP), allowing eligible employees to exchange previously accrued leave in return for a credit to be applied toward their health insurance
  • Public Service Loan Forgiveness (PSLF)
  • NYS Deferred Compensation plan
  • Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds
  • Holiday and paid time off
  • Shift and geographic pay differentials
  • A committed continuous learning environment
  • Informational Brown Bag sessions
  • Wellness at Work Programs to promote employee health and wellness
  • OSC Mentoring Program to network, contribute, and provide an opportunity to strengthen competencies in a variety of areas
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service