Retirement Plan Practice Manager

United Insurance•Bangor, ME

About The Position

The Retirement Plan Practice Manager is responsible for overseeing the operations, compliance coordination, and service delivery of the firm’s retirement plan advisory practice. This role ensures plans are administered efficiently, regulatory requirements are met, and clients receive consistent, high-quality experience. The Practice Manager partners closely with advisors, client service staff, and external providers to support growth and scalability of the practice. The essential functions include, but are not limited to the following:

Requirements

Bachelor’s degree in finance, business administration, or a related field (preferred).
Experience within a retirement plan or RIA firm preferred.
5+ years of experience in retirement plans, 401(k) advisory, recordkeeping, or TPA environment
Series 65 or willingness to obtain.
Strong working knowledge of ERISA and qualified retirement plans
Experience managing operations and/or client service teams
Previous project management skills
High attention to detail with ability to manage multiple priorities
Proficiency with CRM systems and retirement plan platforms
Strong communication and organizational skills with meticulous attention to detail.

Responsibilities

Build expertise in employer-sponsored retirement plans, including 401(k)s, 403(b)s, and SIMPLE IRAs
Pursue Series 7, Series 66, and state insurance licenses
Work toward professional credentials specializing in employer-sponsored retirement plans
Develop, maintain, and grow a book of business by managing key client relationships
Serve as the primary point of contact and lead consultant for plan sponsor clients
Provide guidance on ERISA compliance, plan design, and government reporting
Lead plan sponsor meetings, plan review presentations, and committee meetings
Mentor staff across the practice by sharing expertise
Expand relationships through cross-selling opportunities
Anticipate and understand client needs to deliver proactive account management
Maintain Venrollment (or current) websites for all plans
Support plan setup, conversions, and takeovers
Prepare and distribute newsletters and educational materials for plan sponsors to share with participants
Grow the practice by converting referrals, internal leads, and business partner introductions into new clients
Manage the sales cycle: develop proposals, complete RFPs, follow up with prospects, prepare meetings, deliver final presentations, and close business
Conduct discovery to evaluate opportunities and assess fit with prospects
Collaborate with internal and external partners to expand the referral network and centers of influence
Lead business development planning based on the firm’s resources, focus, and core competencies
Create and execute sales, marketing, and business development strategies
Leverage strategic partnerships to identify new business opportunities
Review Investment Policy Statements and ensure compliance
When licensed, generate and evaluate investment performance reports; collaborate with managers to build fund lineups
Assist plan sponsors in processing changes to investment lineups
Stay informed on developments in the provider marketplace
Build and maintain relationships with service providers (recordkeepers, TPAs, and their sales teams)
Oversee daily practice operations including employee management, internal communications, staff training, market research, and networking
Ensure staff meet client needs while adhering to compliance requirements
Support advisors and principals by researching issues, preparing documents, maintaining account records, and drafting client correspondence
Communicate and enforce administrative policies and procedures
Coordinate enrollment meetings and schedule participant service days for the advisor team
Ensure RPAG website stays up to date, including fiduciary briefcase
Work with the advisor team to help engage terminated participants on a regular basis
Other duties as assigned