Retirement Marketing Counselor

Glen Park Senior Living • Glendale, CA

1d

About The Position

We're hiring a Marketing Director/ Retirement Counselor to join our team. In this role, you'll assist with resident onboarding and generate leads for our community.

Requirements

• Presents a professional image to prospects through dress, behavior, and speech.
• Completion of at least 60 college or continuing education units is required.
• Need to have the flexibility to relocate and travel as needed for the position.
• Compassionate and uplifting spirit that is passionate about working with the senior population.
• Personal characteristics, physical energy, and competence to work effectively with families seeking non-medical care.
• Excellent communication skills.
• Customer service and time management skills.
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Nice To Haves

• Experience working with older adults is preferred.
• Current training in first aid and CPR is preferred.

Responsibilities

• Achieve maximum occupancy levels and meet monthly benchmarks.
• Follow up with leads and develop new resources using CRM software.
• Present community benefits effectively.
• Understand customer needs and wants.
• Conduct morning rounds to ensure facilities are tour ready.
• Follow up on all leads, tours, reservations, and inquiries.
• Assist with administrative tasks.
• Attend community events.
• Write press releases.
• Maintain liaison with families and residents.
• Resolve resident complaints and grievances.
• Assist in the front office.
• Attend monthly family Potlucks.
• Obtain complete and accurate information to facilitate the admissions process.
• Execute Strategic Marketing Plan
• Utilize CRM software to manage all contacts.

Benefits

• Competitive salary
• Health, dental, and vision insurance
• Retirement savings plan
• Paid time off
• Opportunities for career growth

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed