Retirement Consultant

Intermountain Health • Greenville, SC

2d • $31 - $48

About The Position

Provide support in the key functional areas of Retirement including the administration of the defined benefit plans, including pension calculations and administration, benefit payments, and retiree welfare benefits; and/or of the defined contribution plans, including payroll contributions, reconciliations, reporting and working with the TPA for all contribution plan transactions. The following states are currently paused for sourcing new candidates or for new relocation requests for current caregivers: California, Connecticut, Hawaii, Illinois, New York, Pennsylvania, Rhode Island, Vermont, Washington. Experience in human resources and knowledge of the retirement industry, roles, and terminology is a required skill set for this position. Candidates have to have knowledge of related laws and regulations. Essential Functions Responsible for assisting caregivers, participants & retirees with specific inquiries and processing retirement related transactions. This includes proving support and strategic direction to HR Business Partners, Leadership, Caregivers and Retirees in the key functional areas of Retirement including the defined benefit plans (including pension administration & benefit payments), the retiree welfare benefits plan (retiree medical, dental, life, and legal insurances) and the defined contribution plans (payroll contributions, match, 2% contributions, maximizing contributions & plan administration). This also includes receiving, prioritizing, documenting, and actively resolving caregiver & retiree requests. Reporting to the Retirement Supervisor, this position is a combination of an operations role and a consulting role responding to Solution Center retirement inquiries from caregivers, participants & retirees across the Intermountain Healthcare system. Consultants comply with all ERISA, DOL and IRS regulations and guidelines pertaining to defined benefit and defined contribution plans and adhere to department values, policies, procedures, and security / confidentiality requirements and best security practices. Responsible for ensuring compliance with plan documentation as well as safeguarding Intermountain Retirement plan assets by accurately and efficiently processing retirement transactions, answering questions, and resolving concerns. Interacts with retirees and others to consult and educate and follows up on requests for information or research in an efficient and timely manner, documenting pertinent information into case management system including all actions taken and final resolution of escalated cases. Provides navigation support and coaching to caregivers, participants, and retirees on how to use the self-serve portal. They demonstrate a thorough understanding of the pension plan and are responsible for running pension calculations (vested terms, mandatory cash outs, and retirements), determining vesting and benefit service requirements and researching problems or discrepancies. Follows up on any missing documentation directly with caregiver or retirees and research participant data discrepancies, errors, & issues. Demonstrates an understanding of the retiree welfare benefits, including coverages and premiums with plan providers on the medical, dental, and life insurance for our retirees and communicates changes and updates to retirees and participants. Demonstrates an understanding of Defined Contribution Plans 401(k), 403(b), 457(b) & 457(f), matching contributions, the 2% noncontributory contribution plan, and eligibility. Queries the pension and / or trust systems and calculates and inputs adjustments into payroll system as needed for contribution max outs on pending retirees' final payments of PTO and LTI cash out balances. Skills Customer Service Communication Teamwork Organization Problem Solving Defined Benefit Plans Defined Contribution Plans Retirement Benefits

Requirements

• Demonstrated functional work experience in human resources or knowledge of the retirement industry, roles, and terminology.
• Basic understanding of human resource & retirement related laws and regulations.
• Excellent computer skills including word processing, spreadsheets, and presentations.
• Excellent interpersonal, verbal, and written communication skills.
• Requires a high degree of accuracy, close attention to detail, working under strict time restrictions, and the ability to recognize and solve problems

Nice To Haves

• Prior retirement plans experience, preferably with Defined Contribution, Defined Benefit Plans, or trust operations.
• Bachelor's degree in Finance, Accounting, Human Resources or related field.
• Degree must be obtained through an accredited institution. Education is verified.
• Advanced proficiency within the Workday and Service Now systems
• Knowledge of defined contribution and defined benefit processing systems or plan sponsor sites
• Human Resources experience in a healthcare setting.

Responsibilities

• Responsible for assisting caregivers, participants & retirees with specific inquiries and processing retirement related transactions.
• Proving support and strategic direction to HR Business Partners, Leadership, Caregivers and Retirees in the key functional areas of Retirement including the defined benefit plans (including pension administration & benefit payments), the retiree welfare benefits plan (retiree medical, dental, life, and legal insurances) and the defined contribution plans (payroll contributions, match, 2% contributions, maximizing contributions & plan administration).
• Receiving, prioritizing, documenting, and actively resolving caregiver & retiree requests.
• Comply with all ERISA, DOL and IRS regulations and guidelines pertaining to defined benefit and defined contribution plans and adhere to department values, policies, procedures, and security / confidentiality requirements and best security practices.
• Ensuring compliance with plan documentation as well as safeguarding Intermountain Retirement plan assets by accurately and efficiently processing retirement transactions, answering questions, and resolving concerns.
• Interacts with retirees and others to consult and educate and follows up on requests for information or research in an efficient and timely manner, documenting pertinent information into case management system including all actions taken and final resolution of escalated cases.
• Provides navigation support and coaching to caregivers, participants, and retirees on how to use the self-serve portal.
• Demonstrate a thorough understanding of the pension plan and are responsible for running pension calculations (vested terms, mandatory cash outs, and retirements), determining vesting and benefit service requirements and researching problems or discrepancies.
• Follows up on any missing documentation directly with caregiver or retirees and research participant data discrepancies, errors, & issues.
• Demonstrates an understanding of the retiree welfare benefits, including coverages and premiums with plan providers on the medical, dental, and life insurance for our retirees and communicates changes and updates to retirees and participants.
• Demonstrates an understanding of Defined Contribution Plans 401(k), 403(b), 457(b) & 457(f), matching contributions, the 2% noncontributory contribution plan, and eligibility.
• Queries the pension and / or trust systems and calculates and inputs adjustments into payroll system as needed for contribution max outs on pending retirees' final payments of PTO and LTI cash out balances.

Benefits

• We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
• Learn more about our comprehensive benefits package here.
• Intermountain Health’s PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up-front tuition coverage paid directly to the academic institution.
• The program offers 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates.
• Caregivers are eligible to participate in PEAK on day 1 of employment.
• Learn more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees