Retirement Benefits Specialist

NTCA_user • Asheville, NC

29d • Hybrid

About The Position

Are you passionate about helping others and making a meaningful impact in communities across rural America? NTCA is looking for a Retirement Benefits Specialist to join our dedicated team in beautiful Asheville, NC. In this role, you’ll play a vital part in supporting our defined benefit pension plan—ensuring employees in rural areas receive the retirement benefits they’ve earned.

Requirements

• Strong problem-solving and analytical skills
• The ability to communicate complex information clearly and professionally
• Excellent time management and organizational skills
• Proficiency in Microsoft Word, Excel, and Outlook
• A customer-first mindset with exceptional service skills
• A basic understanding of accounting principles

Nice To Haves

• Previous experience in retirement benefits (preferred, not required)

Responsibilities

• Calculating and processing retirement benefits and payments
• Responding to participant inquiries and explaining benefit options
• Reviewing eligibility and answering plan-specific questions
• Maintaining accurate participation records
• Assisting with plan documentation and administrative procedures
• Supporting special projects and initiatives as needed

Benefits

• Competitive salary with regular feedback and coaching
• 401(k) and pension retirement programs
• Comprehensive health coverage (medical, dental, vision, pharmacy)
• Company-paid life insurance and disability coverage
• Generous paid time off and holidays
• Tuition reimbursement
• Hybrid work schedule (after training/probation)
• Corporate volunteering and wellness programs
• A vibrant office location in Biltmore Park with access to shops, dining, and trails

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 51-100 employees