As a Retirement Benefit Analyst III, you'll independently analyze and process more complex retirement calculations and review participant data within established timing and quality standards. In this position, you'll serve as a resource for calculation and transaction processing as well as assist in the management and review of participant data and retirement information. Here are a few examples of the types of things you'll do: Perform and review complex retirement calculations and transactions, ensuring compliance with relevant regulations, client/legal documents, and tax requirements, while documenting all steps taken. Investigate and resolve calculation and transaction problems. Consistently meet performance standards by ensuring retirement calculations are completed accurately, on time, and with high quality. May be responsible for mentoring, peer to peer training and quality review. Lead or participate in special projects, system testing, and the resolution of escalated issues, while handling other job-related responsibilities as needed. May evaluate client and legal documents, and/or collaborate with internal business partners to ensure alignment, compliance, and process efficiency. Identify, communicate and implement efficiencies around workflows, solutions and procedures to improve quality and enhance customer service. Serve as a resource to internal partners by providing guidance and professional communication to address questions and resolve issues related to new and existing contract calculations and transactions. Offer support and education in problem resolution, transaction processing, and data management to ensure smooth operations. Performs other job-related duties and special projects as required. Operating at the intersection of financial services and technology, Principal builds financial tools that help our customers live better lives. We take pride in being a purpose-led firm, motivated by our mission to make financial security accessible to all. Our mission, integrity, and customer focus have made us a trusted leader for more than 140 years!
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees