Retention Specialist
About The Position
A Retention Specialist contributes to AHF by supporting the Department of Medicine in achieving its retention goals. They work very closely with providers and support staff to recognize patients at risk for falling out of care, and identify clients who have fallen out of care and reengage them. Through cross-functionality, The Retention Specialist plays a pivotal role in ensuring that our healthcare center operates seamlessly and that our patients receive the best client experience and the highest standard of care. A Retention Specialist enhances the reputation of AHF by embodying our commitment to excellence in patient care, patient retention, operational efficiency, and adaptability. With a versatile skill set and a dedication to seamlessly transitioning between administrative and front office roles, Retention Specialist contribute to a positive patient experience, fostering trust and loyalty. You will be a passionate advocate for our top initiatives. To be successful as a Retention Specialist it is crucial to ensure that the AHF Core Values and Mission stay top of mind with all that you do. At AHF we are nimble and able to adapt in a dynamic environment to assist in providing the best experience for our clients and workplace for our employees. AHF has a collaborative organizational structure where staff are accountable to multiple leaders. The Retention Specialist will work as a part of a close-knit team to go above and beyond to meet the needs of our patients and enhance the reputation of AHF by seamlessly transitioning between performing duties related to identifying and verifying insurance coverage, performing front office administrative duties and managing various retention reports. By actively participating in cross-functional rotations, and promoting adaptability, they will be developed across multiple healthcare center functions, and their commitment to collaborating with other AHF employees and departments will reinforce AHF's reputation as a trusted healthcare provider dedicated to providing compassionate, high-quality care and upholding our organization's mission and values.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
