RETENTION SPECIALIST

Peco Foods • Tuscaloosa, AL

51d

About The Position

The Retention Specialist is responsible for improving employee engagement, reducing turnover, and enhancing the overall employee experience.

Requirements

• Strong verbal and written communication skills. Must be able to effectively communicate with team members, supervisors, managers, and visitors
• Must be able to work efficiently despite frequent interruptions. Must be able to multi-task and set priorities. Experience in a fast-paced environment.
• Must proactively seek the opportunity to help fellow team members, as well as opportunities to improve processes.
• Able to accommodate flexible work schedule.
• Highly proficient computer skills.
• Excellent customer service skills and attitude.
• Must embody the Peco-Tuscaloosa values: Safety, Teamwork, Mutual Respect, Accountability, and Honesty.

Responsibilities

• Coordinate & execute communication of all incoming team members to their respective department
• Manage onboarding for all production positions
• Facilitate job-specific training as well as monthly safety & BRC training.
• Create, modify, & enter all JHAs, SOPs, & other training documentation into Alchemy
• Schedule & facilitate weekly Retention Meetings; drive retention activities across all shifts to decrease turnover by engaging existing team members
• Follow up with all new full-time & contract team members at 7, 14, & 21 days for team member feedback
• Track team member feedback & report metrics weekly on retention, issues, & other engagement topics.
• Execute various projects and tasks assigned by HR Manager and Plant Manager
• Coordinate routinely with the Human Resources Department to ensure that there is a fluid process from hiring, orientation, & onboarding
• Provide coaching/encouragement for team members struggling to adapt
• Assist interested team members in progressing within the company; assist with resumes, cover letters, and provide coaching for interview processes
• Follow up regularly with supervisors/management on progress of team members.
• Responsible for recognition & appreciation of team members such as recognition gifts, appreciation luncheons, and anniversary acknowledgment.
• Responsible for touring new employees through their respective departments & muster points.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed