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Travelpro is seeking a Retention Marketing Manager to join our eCommerce team, on-site preferred. In this role you will own our email and SMS channels, spearhead retention initiatives, and design a compelling loyalty program tailored to our semidurable product category (luggage). Because customers may not buy frequently, the focus will be on building strong, long-term brand engagement through value-added content, post-purchase support, accessories, and community-driven loyalty.