Retention Manager
Spring Venture Group•Kansas City, MO
212d
This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
About The Position
The Retention Manager is responsible for overseeing a team of Customer Success Agents (CSAs) to deliver an exceptional overall customer experience and drive customer retention. The Retention Manager will achieve this by collaborating with cross-functional internal stakeholders, including Marketing, Licensing, Sales, Customer Care, and Agency Operations, to execute on client retention strategies and tactical plans.
