Retention Client Manager - Legal & Professional

RELX-posted 12 days ago

Full-time • Mid Level

Remote • Dayton, OH

5,001-10,000 employees

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As a Telephonic Client Manager you will manage, protect, and grow revenue through the sale of LexisNexis products, services, and content. You will initiate contact with and sell to both prospects and existing customers. You will be responsible for assessing their needs and creating a pipeline of new business opportunities and retention.

Initiating and answering inbound and outbound sales contact directly with prospective/existing customers
Achieving and exceeding where possible your monthly sales and KPI target
Accepting orders, closing sales, and maintaining customer records on CRM
Recording sales prospecting activity in computer-based tracking systems
Working with moderately complex territory assigned accounts, products, services, sales or account management processes
Contacting clients with moderate authority and opportunity to set and negotiate service terms
Continuing to build knowledge of business and the market or account needs

Be able to adapt information and style to the audience
Be able to develop competence by performing structured work assignments
Have general understanding of sales methodology and a proven track record in achieving sales quotas
Have a Bachelor’s or equivalent experience
Be able to apply broad knowledge of products and solutions.
Display excellent experience in telesales and selling subscription product

Comprehensive, multi-carrier health plan benefits
Disability insurance
Dependent care and commuter spending accounts
Life and accident insurance
Retirement benefits (salary investment plan/employer stock purchase plan)
Modern family benefits, including adoption and surrogacy
Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

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